Reviews for Primo Hoagies in Wilmington, DE
We ordered a super large tray for a party. The subs are great, except they sent us the wrong ones, and forgot the oil and... vinegar and did nothing to fix it. I did like that they individually wrapped each sub. Reached out via their feedback form andnever heard from them. Read more
Called to complain about my order & the woman manager told me ?we are like Subway?, you have to specify exactly what you want on... your sub! Unbelievable, hell of a lot more expensive than Subway?.never again Primo?s!! Read more
Best subs in Delaware! Friendly staff. I wish you would open a location in Middletown so I don't have to drive so far.
Sandwiches are simply delicious! And the sides too! Love the Italian Hoagie, the Macaroni Salad and the Coleslaw! ????
Poor customer service. Ordered 3 large subs forgot to ask them to cut them up, they wouldn't do it on pickup. Offered to pay for... tray, offered to buy tray to take with me and they still would not do it for me. Clerk and manager both argued with me forlonger than it would of took to cut the subs. Said they need 24hours notice for cut sandwiches. 10:30am no other customers instore. Will not purchase from them again. Read more
This place is an absolute disaster. We ordered $100 of subs today for Father's Day, and every single one of them were messed up.... To compound it, the "manager" Eddie was as rude as could be. Instead of taking accountability, he put the blame on the peoplethat paid the money and picked up the order. He refused to correct the issue and hung up on us. He deserves yo be fired, butprobably won't because this place breeds this behavior. Steer clear. Period. Read more
These sandwiches are EXCELLENT! As an Italian, I would know a high-quality sandwich. The Sharp Italian is definitely one of the... Top 5 best sandwiches I ever had. The sandwich was very, very well made. And quick. Excellent quality ingredients put togetherperfectly. Very clean store, decent AC on a hot day, too! No clutter, neat and organized. No riff-raff hanging around. Thestorefront renovation really improves the image. However.. there was definitely a big-time negative vibe going onstaff-wise. Also, the other disappointment was the rewards/perks app and website sign-up not working. Texting PRIMO to sign updidn't work, either. And the Contact Us link? Not working Read more
Every time I order a crusher from here it always the same story that the person is new and forget my poppers or make a mistake... with my hoagie. The owner is not available. The manager Skylar is looking for sympathy saying the person is new. It looks likethe same people in there that have been there for months so they are not that new. If you are going to be working in a placelike this know your product and stop making excuses that the employees are new! Read more