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Reviews for Rodney Grille in Wilmington, DE

Shaneka Holdman 2 years ago
2

Customer service is good but the food is not. I went there because I like Asiago cheese bagels and brown bag deli which is down... the street only has plain bagels. I ordered a toasted Asiago bacon egg and cheese with only ONE egg, salt pepper ketchup. Thiswas the worst $5.49 I ever spent! I swear the bacon was so burnt and it looked as if it was only once piece of bacon that theysplit into two there was hardly any bacon on it and I had to throw some of the egg away because it seems there was still toomuch egg on it. I will never get food from here again for breakfast. Customer service is good because I went to take it back andthey gave me my money back with no problem. She said we put two eggs I said I told the guy ONE egg she apologized though sothey get props for that. Read more

Lorena Endara Vivar 2 years ago
1

This is the worst customer service ever , worst place ever , we went there and nobody even greet us for 15 minutes , when we... asked them for the order they totally ignored us, very frustrated time , one star is too much for this place Read more

Alexandra Viscosi 5 years ago
2

Ugggghhh. I used to love this place. They are pretty quick and I love the small salad option. HOWEVER. First, there was a frog... in their salads. Then, a coworker was finding hairs in the salad. And FINALLY I chomped down in a piece of metal that almostcracked my tooth. Now I'm really freaked out to go back. I definitely want to but if I do I will be watching carefully andexamining every bite. Definitely not the cleanest location in downtown Wilmington... Read more

Ron 5 years ago
4

Fantastic food! Fantastic atmosphere! A good eatery in downtown Wilmington, Delaware for grilled chicken and fries, fresh wraps... and salads, and decent views all around. Very affordable prices. I recommend this place! Read more

Nancy Martin 5 years ago
2

Under different ownership, several years ago, this was a great place to grab a quick and delicious lunch. It has steadily... declined, with fewer food options, poorer service and a dingy atmosphere. I waited 10 minutes, just to order a toasted bagel, after being passed by twice by people who came in after me. And there were three people working, also they seemed disorganized.the cream cheese on the bagel, which cost 75 cents extra, barely scraped over the surface. I had to use 3 different coffeeurns, to get a full cup of coffee, at 10 am! I gave it one star for existing in a convenient location, and one star for ediblefood. I won't be going back; there are far too many nicer places. The cashier, who I believe is also the manager/owner, justlaughed when I complained. Read more

Zel 5 years ago
3

I really wanted to give this place a better review and rating, but it's definitely true that one bad apple could spoil the... bunch. I came to this place a few days ago and I received some very great customer service from the two ladies on duty.. today Iwalk in and neither of those employees were on duty, instead it was one lady who seemed to be having an ok morning, I walked inand waited in line to order as there were 3 customers ahead of me. I waited a total of 5 good minutes as she finished orders andchecking out the last person, at this point another customer comes in behind me, and the cook comes to take our orders.. shelooks at me, looks the other way then asks the customer behind me for her order as if she didn't see didn't already know I waswaiting for her. The customer corrected her and told her I was here first then when I FINALLY got her full attention she wasVERY un interested and showed a dramatic difference in how she serviced her other customers. I would hate to think this was aracial situation (Im Black American male, the other customer behind me was a white American female), but this was my experiencescoming here twice in one week. But the food is great so i will return but refuse to order from the lady that was there today.Great food! Just hard to find good help these days. Read more

Matt Culbertson 5 years ago
1

I managed this place for a while. It was quite disturbing how little they cared about food safety. For years they kept the... chicken and beef in a broken cooler, at room temperature, all day. I can't imagine how many people got sick from that alone.Everything was filthy where the customers couldnt go. They werent washing any produce and it often sat on the dirty floor in thecooler. Eat at your own risk. Read more

Sharon Kinney 6 years ago
4

They have the best salads and stuff from the grill is outstanding! Try the po'boy when they have it, you won't be sorry. The... French fries are delicious, crab cake sandwich is good. You can't go wrong with anything you choose Read more