Reviews for Dunkin' in Wilmington, NC
Never open, it's a hit or miss good luck!
They were out of slot of items and they definitely need to hire more help.
This location is permanently closed. Somone needs to take it down. You can order online from this one but you won't get it cause... the place is emptied out. Read more
Keeps changing hours but won?t change them online. Have shown up several times to the store being closed despite the online... hours saying it?s open. Extreme inconvenience especially downtown where you have to find parking first. Read more
I ordered a large iced coffee with extra cream and sugar, and the taste was awful. The coffee flavor was way off. So I called to... let them know that they may want to check their coffee because the taste if it was off. Her reply was, " Ma'am you are the onlyone that's complained about the coffee. I can refund your coffee." I replied, "I could care less about the refund. You may justwant to check your coffee bc the taste is off". Instead of saying ok we will check it, she was being defensive as if it camedirectly from her. When a consistent customer complains about the taste, check it to insure that what you are serving is yourusual quality. The coffee taste today is way off. I know how coffee should taste! Don't make excuses, just fix the issue athand. Read more
I love dunkin' donuts! I have 2 children and they love ????. They also have an awesome menu full of great hot sandwiches and... some healthy sandwiches. I love their egg white flat. Their hash browns are the best. It is so close to my house as well so itis a great reward when the kids do well. Thank you! Read more
They were very busy and left someone very inexperienced on the register. She didn't know how many donut holes came in an order,... rang up a dozen donuts when we had ordered a half, didn't know what a cafe mocha was...not good. Dunkins donuts are not verygood anyway but the coffee is good. Read more
This place has always had a reputation for lousy service, and was closed down for well over a year for unknown reasons. They... reopened a few months ago, and apparently not much has changed. Last week the donuts I ordered tasted like they were stale, andtoday, myself and 4 other customers were turned away today because their cash register system went down and they could not getit working. Read more