Reviews for Jimmy John's in Wilmington, NC
1st time there. Got their blt, good but I've had better. If the bread was toasted it would have been better. But I would try... them again. Read more
Ordered sub at 8:12 on 6/26, Sub took 2 hours to be delivered. Called a few times to check in on progress, lady who answered... phone was very kind and explained the delivery driver was riding a bike to deliver everyone's sandwiches and offered a free bagof chips or cookies and called the delivery man to check on my food. Gentleman who delivered my food was very kind and both ofthese employees went above and beyond. Sandwiches were still good when they got here so cant complain. Read more
Horrible horrible service. Said they only had one driver. And he was on a bike. No explanation about what kind of bike. But me... and my friend waited forever. Will definitely not order from this Jimmy John's again. Very fishy. Especially when their callback number shows up as.. Tango's furniture direct! Read more
One of two sandwiches were made correctly. The one that was not prepared correctly was supposed to have Dijon mustard and no... mayonnaise. Can you guess how they prepared it? I will now drive farther than 45 minutes to go to a better JJ's. If you don'tmind the lack of attention to detail, this location is for you. During these times of budgetary constraints, it is trulyunfortunate to get service like this when you do choose to spend the money to treat yourself. Read more
I used to be Jimmy John's biggest fan, ordering from there twice a week, sometimes more. Tonight was the worst experience I have... had. I ordered 3 sandwich meals. I got 2 sandwiches, one was correct the other, not so much. Then a whole sandwich not even inmy order. I called to ask where the other one was and was told that they couldn't make my order correctly because they have acatering to do for 7. It's 610???????...then the lady hung up on me when I asked her when I could expect my refund. I also askedwhat I was supposed to do with half an order. Go figure. Read more
There are a few reasons why I like Jimmy John's. (1) They have opened enough locations in our area that no matter where you are,... you can eat a sub or have one delivered, (2) and if you do delivery, they are known for fast delivery! (3) I personally lovethe fact that they give you option to take half the bread out, which is like, or you can leave it in if that's your thing. Myonly issues are that there are many subs that don't include cheese and if you want cheese (which most people do), you have topay an extra $1 for it. REALLY?!? And the only other complaint I have is consistency. There are many times when I get my sub andits amazing, exactly the way I ordered it and when they make it like that, I love it! But there are some times when it's notmade the same. They may put Extra when I ordered EZ, or vice-versa and many times I choose the option to have it cut in half, and they just don't do it. I just wish they could be more consistent. Be Awesome all the time! Read more
I didn't care for the staff. They made it uncomfortable and were'nt very inviting. They were so fast the guy walked away without... giving me my change as he was in a hurry to leave. It was just 38cents so I left, didn't want to deal with it. Bread was fresh,lettuce a little rusted. The bread to filling ratio way off, so much bread. Read more
This JJ subs are nasty along with the customer service ! The night manager do not care about the quality of the food that?s goes... out the door. Nothing like JJ?s Downtown Wilmington! Happy their back open until 9pm now ! Read more