Reviews for Dunkin' in Winchester, VA

I love their Signature Peppermint Latte. Employees have always been polite.

Only drive thru was open. No hot food, made the car in front of me the wrong thing then made the wrong thing for me! TERRIBLE... actually I would give it NO STARS Read more

This place needs to close down permanently. They make their own hours up, never open. If you can?t stay open till listed closing... time, then go out of business. Dunkin has the absolute worse management and within 5 or so years they will all go under. Funnyhow Starbucks, tim hornton, or any other coffee chain doesn?t have these problems. Read more

Really use to like this place alot but this particular store doesn't know one day from the next on what time they are closing.... It's done switched from 11pm to 8pm now. But before it made its way to closing at 8pm the closing hours were random. They beenshort on staff for over a month or two and the KIDS they have working there have no clue what they're doing. Read more

Go here every day sometimes even twice day cause closet to after dropping off our daughter everytime I get coffee its always... wrong I get there short staff but it's happen wayyyy to many times it's redicklous and they always fight bout it I just wantwhat I paid for sorry my moneys not free !! So contact coperate and they can't do anything that's fine my lawyer will thereattitudes are horrible on 37 dunkin Read more

Ordered a frozen hazelnut coffee today. Needless to say, it was the most disgusting concoction that I have ever had!! (And this... is my to go to drink anytime im at Dunkin.) Was watery, no hazelnut taste what so ever, and to be quite honest, I believe theyforgot to add the damn coffee! Was literally, ice, syrup of some kind, and blended...oh well. Wont go back to this one again.. Read more

I love Dunkin? Donuts but today I had a horrible experience, they are not taking order at the counter , they are suggesting to... order on the kiosk, both kiosks are down .. I asked the 3 employees to take my order and they said .. we are taking Dt order orKip?s but not counter orders.. i couldn?t get a cup of coffee? sad ?;( Read more

Terrible customer service from your cashier up front. Here Is a little tip, When a customer saids your coffee is burnt,u don't... try to argue with them, you just remake it. Read more