Reviews for Red Lobster in Winchester, VA
It was my 1st time going to Red Lobster and while the food was good, the hour and a half wait time for food was weird since... there were barely any people. We had 10 people in our group so taking a little longer is expected and trying to get everyonetheir order out together makes sense but it just seems like a bit much. The staff was super kind and helpful and I woulddefinitely return because other than the wait tine, it was great. Read more
The food was what kept us. Our server was not on her game last night…. We sat down and when our 7th person had to sit on the... isle while the rest was sitting in the booth was frustrating… when I mentioned the issue our server became defensive and saidrudely how that was something we needed to speak with the front about. Now when a table sits down, if they are not comfortable,why not ask if they would like to move where they would be? Common sense or courtesy, either way, the attitude rubbed me wrongand that set the entire mood… we had no silverware for the longest time, and my husband walked to another table to retrievethat! It truly felt as if the server couldn’t handle a 7 top. We got endless shrimp and to ask for it was like pulling nails.I’ve never felt so disappointed in an establishment. The manager was at the bar a lot and had an issue with another server. Itwas quite slow but we still had only received one refill to our drinks. My mother in law asked for a small container to go, theserver told her how endless shrimp wasn’t something they allow to go but she would this time… I understand and agree withthat statement, but if she (our server) would have paid attention, she would have noticed our mother got sick at the table andleft to go to the restroom to clean up…. She would have noticed the napkins shoved in the cup.. or the big pile of them on thetable. So very disappointed in Red Lobster. The only reason that I gave two stars was for the food. It tasted good! I’m notthe one to not tip…. Before anything gets twisted… she did get a 20% tip bc I’ve been in this industry for 20 years orso… she has bills too, I get it…. But don’t take your attitude out on the customers. If a manager would have just touchedbase with us… there were other things wrong but these were the issues that stood out. Read more
We had a quiet Sunday night dinner. It was not very crowded. Service was good. Most entrees were just north of $20. We both... had combination plates that featured big servings. The grilled wild caught flounder lacked taste, but the scallops and shrimpwere excellent. Read more
Staff was helpful and friendly. Our waitress, Amber, was very knowledgeable and our meal, and biscuits, arrived quickly. ... Delicious as always. One of the best Red Lobster restaurants we've been to. Read more
Great time and food. Everything was great. Loved the fresh lobster
I went to red lobster to celebrate my wife birthday. The restaurant was not busy at all we set at least 15 minutes no-one showed... up, i ask for the manager to inform him i have no server ( his name Jason ) so he took the order from me and then he send thewaitress and i compleat the whole order with her. The appetizer came normal time but for the main course came in 45 minutes. Ingeneral service was horrible nod recommended anymore. Read more
I love Red Lobster but this location is my new favorite! It's newer & very nice inside. They were short staffed & its popular... so there was a wait. But so worth it! The food was delicious! I think my server's name was Sammantha, she was just so lovely,cheerful, efficient & helpful! Read more
I had not been to a Red Lobster in quite awhile before last Sunday, now I remember why. At best food was average and a little... exspensive for the quality received. Service was not the issue The kitchen was the problem. Slow, and foods were served atinappropriate times, sides apps, then main course.. I'll try again in the 2030's Read more