Reviews for Firehouse Subs Winder in Winder, GA
Super slow. Staff on the clock seemed to be under trained. Placed an online order for pickup and waited an extra 30-35 minutes... from scheduled pick up time. The three gentlemen on the clock did not seem to know what they were doing. This location was outof the prime rib sandwich and asked if I would like to switch my sub. No refund was made as the prime rib is a little moreexpensive to the other hot subs. I also purchased a separate drink. Soda machine out of order, sweet tea and unsweetened teaempty. Read more
Had an order delivered and it is not only wrong but to the point I feel like I'm being pranked. Everything was wrong, ham... instead of turkey, minimal ingredients, and I paid $11 for a salad that fits in the palm of my hand!! I guess a side salad onaccident?? The sandwiches don't even look safe to eat.. and THIS is why I usually avoid getting food from Winder ???? honestly,wtffffffff Read more
Incompetent staff. Super slow. Waited for my online order 30-40 mins past the time it was established to be ready. Stood at the... pickup area for 15 mins and finally asked where my order was. They didn?t start it until I said something. Then took another15-20 mins for them to make it. It was a kids meal yall! Meat, cheese and bread with a rice crispy treat! Update: there wereactually three employees hanging out in the back while the two upfront we?re trying to make a bunch of sandwiches. They calledback to them for help multiple times and not one of them came to help them. At lunchtime the standard should be all hands ondeck not! Not 25% of your crew on deck and 75% hanging out ?chillin? in the back! This store either needs corporate involvementor the owner needs to come in and roll up their sleeves and teach this staff what is expected! Read more
We had great service from this location today. The employees were professional and gave great service. We received our food... quickly and everything we ordered was correct. My son also loves getting a fire chief hat when we go. I highly recommend eatinghere for lunch. Read more
Ordered a salad online, what I got was shredded iceberg lettuce they use in making sandwiches with a few toppings. Waste of my... money and time, went back for a refund and no apology was given for the inconvenience. Terrible customer service, also the placeis disgusting and staff definitely don?t care. first and last time visiting this location. Read more
We recently, for the 1st time, went here and ordered 2 cheesesteak sandwiches. I found it to be to much bread and not enough... meat/other ingredients. My husband ordered double meat, and it was better. I found the staff to be very pleasant and helpful,and the store was impeccably clean. We will try Firehouse Subs again, and ask to have some of the inner bread of the roll to beremoved, so we can taste the ingredients better. They support our fire fighters, and we always want to give back to them. GodBless them all and thank them for their service to keep us safe. ?????????? Read more
The sandwich was a philly fresh and good ..potatoe soup was good. But that macaroni needs prayer..chili wasn't lose enough for... me but that philly was grade A......went back later the same day and got these two super good!!!!!! Read more
i paid $13 for a meatball sub and got home to a turkey, bacon ham. i don?t even eat pork smh. i?ve tried calling but no one... works there i guess? Read more