Reviews for Dunkin' in Windham, ME
I just moved up from Florida maybe it?s part of the culture shock but y?all are so rude no one smiles they act like your... inconveniencing them when you place your order even the manager seems to not want to be there. Must not be a great place to workI never do requires but wow Read more
My grandson loves the spiced vanilla chai and I am thrilled I can get unsweetened iced tea with a shot of raspberry or blueberry... flavoring. Their cinnamon rolls are my favorite and my grandson loves the Boston creme donuts. Great service, good value. Read more
Great tasting hot coffee!!
Stopped in for donuts and an ice tea. Friendly staff and things are made properly.
Got our order wrong(gave wrong donuts) also didn't enter my double order of hashbrowns I ordered before donuts. My hot chocolate... tasted like hot water, not chocolate. Read more
I went in this dunks at 820pm, (70 min before closing) last night the only worker was washing the floor with no caution sign up... & someone waiting at the counter, I got in line, ordered 2 xlrg hot dark roast coffees and was told by the girl working, "Thereis no dark roast made." "I said that's ok, I will wait for a new pot." She replies with an attitude, "I'm not making it, I havedecaf or iced coffee." Shocked I said "I don't mind waiting, it only takes a couple of minutes." She replied with moreattitude"No it doesn't, you will be waiting a long time." I replied, " I almost always have to wait for it to brew when we order2 xlrg's it doesn't take long at all, less than 2 minutes, I'll wait" Her very angry reply "I am not making it, I have alreadywashed the pot & I don't know where the dark roast is." Now angry, I said, " I don't want decaf, I want dark roast you can brewit, almost every time I order 2 xlrg's they have to because it uses most of the pot and every dunks I have ever been in says itwill be less than 2 min!" She said "not at this Dunks, this ones different, we close." Now really annoyed I asked for her nameand her managers both of which she refused to give me! I informed her that I have never had such ignorant & poor customerservice and I didn't need either name to report her and that I would be! To which she told me I was ignorant among other things!What a poor representation of a company!! Just unbelievable! I went to the other Dunks in Windham and not only received 2 hotfresh xlrg dark roast coffees but service with a smile! Read more
One of the worst Dunkin's I have personally visited. I have been to this location at least 5 times. Twice I have had the worst... experiences. The first time after placing my order the employee asked me if I wanted her to stir my drink with her finger too.Apparently because I requested to much be put into my drink. The second time being just a couple of days ago, the restaurant wasabsolutely disgusting from the sandwich station being brown covered in crumbs from what looked to be enough from being left allday with out being cleaned to every single counter including the podium where the straws are kept covered in dried up coffee anddonuts crumbs. The straw holder it self had bits of donuts in it. The lady that made my coffee was kind but had a conversationwith the employee out back which ment she was yelling a full blown conversation out loud having customers wait for her to finishbefore making orders. I ended up having to stop at another Dunkin to have my coffee remade after really thinking about thecleanliness of the restaurant let alone the ladies hygiene that made my drink. Picture below shows the mess at the sandwichstation. Read more
They have coffee and stuff