Reviews for Tai Yan Palace in Windsor, ON
Great food and great people! We ordered from them today and the delivery was so fast i didnt even know the driver was here. When... i finally went to check i found he had been sitting outside for 5 to 10 minutes waiting for us to open the door. So wonderful ofhim to wait and not leave! Order from here! Read more
Food gone down hill big time. Been ordering here for 15 years. The last year has been getting worse. Food ALWAYS cold and live 3... minutes. Place order and it will be ready in 10 minutes! How do you cook food and package it up in 10 minutes. I thinkeverything is pre-cooked and just thrown in microwave. Obviously not cooked fresh. Well after 15+ years gonna find anotherChinese place. Not the only one complaining about cold food...seems to be a common problem here. All you did was compensatefor a bad meal with another meal with problems again, so I requested the delivery for the second mishap. I was not going outagain for the second mistake. Done with this one Read more
Just picked up my Xmas eve order. Walked in and several orders were there waiting. I got my order, tipped very well, and took my... order. I saw that the bag was a bit wet on top, but I was in a rush to get home to family so I left. When I got home andexamined the bag, it was a mess. Soya sauce was everywhere, even on the egg rolls. Nothing was hot. Also, I didn?t get my freeorder of veg chop suey. My wife called and all they would do is give 10% off next order. There will not be a next time. I wasprompt in picking up my order, so the food should not have been sitting there barely warm. This was unacceptable. Food is inthe oven right now, warming it to the temp it should have been. Very disappointed. So after reading a few of their reviews, Inow understand. We rarely order Chinese food, but whenever we did is was from Tai Yin, and was always good, no complaints. Isimply forgot and didn't clue in from the new name "Tai Yan". New owners, simply not the same. We'll be ordering elsewhere. Read more
Thank you for a delicious meal! Friendly staff was able to accommodate our substitution request on a group dinner. Food was hot... and well packaged for us to take home. Our favourite items were emperor beef and lemon chicken. The group dinner provides plentyof food, leftovers will be great for lunch tomorrow. Read more
Delicious Chinese & Cantonese cuisine. Reasonably priced, portions are above average. This is on my list of preffered... restaurants in the city. The food is full of flavour and the service is very friendly and respectful. Order from the authenticChinese menu. Will definitely be going back for more. Read more
Horrible delivery..burned my hand trying to get things out of bag..liquid all over. "Mild" General Tao's chicken was burning it... was so spicy. Offered 20% on next order as compensation..I spent over $170.00 and would never get a "next" order. I would neverrecommend this place. Read more
Absolutely terrible I mean take a look at this soggy eggroll! They used to be my favorite place in town but I guess the new... owners don't know what customer service is Read more
EVERYTHING was fresh and absolutely delicious.Had a pleasurable experience dining and take out.One of the Best Chinese cuisine... in town Great location, great service, excellent food,, love spicy seafood and spicy pork chop Good choices on the menu, pricesvery reasonable and the place so clean and nice. Read more