Reviews for Marco's Pizza in Windsor Heights, IA
Amazing Pizza as Well as Best Service Around ?????????? Highly Recommend ????????????????
First time, we were really surprised how delicious the pizza ???? was my son ,my grandson and I ordered 3 different pizzas And... chicken wings, now we have leftover for tomorrow friendly staff will recommend Read more
I cannot eat tomatoes, so I ordered a thin crust cheese pizza without tomato sauce. They evidently don't know how to bake this,... as it was dark brown on both sides, could not taste the cheese and the crust was like eating toast. The edges broke into crumbsif I tried to bite into them. I have ordered this elsewhere with great results. Just wanted to see what Marcos could do. Iwon't be back, for sure. Read more
Pizza is great. One of my favorites. However, boneless chicken is an extremely poor value. Costs about double any other fast... food restaurant and is at best average. 15 pieces is $14, and the nuggets are roughly 1-1.5". I guess the moral of the story isdon't get chicken at a pizza joint? Read more
Absolutely the most worst management staff ever!! Continuously delayed orders, wrong or incorrect deliveries, completely a... waste of time and money, coupled with the fact that the staff is usually under the age of 18! At some point this place will beshut down by corporate due to the way its ran! As an employee, this place is horrible I would not recommend it toanyone! During the middle of a rush in the evening at 6:20 PM this delivery driver decided to take apart one of the ovens andclean it while pizzas were coming out underneath! Cleaning fluid spilling onto the pizzas, and yet the pizza's wete being boxedup by the shoft lead Dan, and sent out as such! The owner Andy, decided to terminate me because I complained that folks werenot doing their job properly and this employee Koree, keeps doing major projects during rush or peak times!The customer is thereason we're in business! Despite the fact that I was a fair by the book reasonable employee who tried to serve the customer1st, Andy told me that he was terminating me because he had so many complaints that I was running things by the book! On theevening in question as you can see there are 12 pizzas that were unaccessible because this employee decided to clean the topoven during the evening rush thus all the cleaning fluid and degreaser he was using to clean the oven fell on to the pizzas inthe below oven along along with the resin from from the oven!!! This same employee has been reported numerous times for puttinghis hands down his pants, BORN FRONT AND BACK, and not washing his hands before he gets on the workline! Management and ownerrespectively both no they both know of this issue. Both have done nothing! This should discuss you enough to never go in toeither the walkie or the Windsor Heights location where this individual named Koree works! The store's poor performance andreliability is completely demonstrated by the numerous managers and employees that have tramped through there in the Read more
Counter staff was very friendly and helpful. The staff offered paper plates and utensils, which was very nice not having to ask... for these items. I would have given 5 stars but my pizza bowl was light on the meat toppings and very heavy sauce. I don't mindthe extra sauce if the toppings are proportional equal. Otherwise, a nice place, good food, and friendly staff. I wouldrecommend you give this Marco's a try! Read more
My son and I came here for dinner. I was shocked at how large the salad was and the fact that it was obviously hand cut... ingredients, not a bag dumped out into a bowl. The wings were amazing. my son's bacon pizza came out subpar to the cook'sstandard and we were given a free pizza. Mind you, we didn't have an issue with the first one but they insisted on giving usanother. This is our favorite pizza restaurant. Read more
I ordered through Doordash and received someone else's order. I contacted Doordash and had a redelivery ordered, but wanted the... restaurant to know that the order I did receive never made it to the intended person. I called them, it took 4 calls to evenhave it picked up. (I understand things get busy). But when it was finally answered, the person on the phone literally couldnot care less. She wouldn't even take the order name so they would know what customer they disappointed. Very poor customerservice. The food itself was actually very good, but the service absolutely ruins it. Read more