Reviews for Subway in Baltimore, MD
I went to take advantage of the "New Sweet Onion Steak Sub". Let me just say that it's just a steak sub with the sweet onion... sauce on it which I thoroughly enjoy anyway. I mean, I used to put that on my seafood sub all the time-Aaahh sweet memories! Thestore was clean, the gentleman that made my sub washed his hands before he started and put gloves on. And this is one of the fewlocations that take coupons soooooo this my new spot!!!! Read more
Price was same as most subways but sandwich was subpar. Don't know if the bread was left in for too long or if it was the... sparsely distributed sauces ... definitely not the best subway sandwich I've had. I gave 4stars 'cause I was too tired to payattention to the server, so the fault wasn't entirely theirs ... I didn't fully explain how much sauce I needed. Read more
This place gets Zero stars! if this was a representation of the company, they would be broke! I placed a mobile order for pick... up, I went to pick it up and they told me they never got the order and wanted me to pay for it again, the Indian lady working,was yelling that she couldn't do anything and when I asked her to please not yell, she said she was yelling bc the screen was infront of both of us. I asked to speak to the manager and at first she said I couldn't, and wanted me to send her my orderthrough email, which made no sense. I finally got her to call the manger who said that they couldn't do anything bc it wasn'tthere fault, even though I have a confirmation email, He explained to me that I needed to reach out to corporate. I called acouple hours later and again the lady (yelling) now told me that the system was down in the morning and now it was up. Iproceeded to ask if I could still pick up my order and she hung up on me. I called back and she told me she was too busy to talkto me and that she didn't have time for me. I explained to her that I had not heard back from anyone and that if she could atleast provided me her name and managers number or even his name and she told me she didn't know her own name or his and was notgonna give me his number or any way I could reach him. She kept cutting me off saying that she was busy and that I wasn't acostumer, and had the nerve to ask me if I shouldn't be busy myself and then she said she was leaving home. In conclusion therewas no resolution and very poor costumer service. I kept my composure and still felt nothing was done! Be cautious going here Read more
I Love Subway ????. It's so nice to know that you can go just about any where in the world and still get a good sub and a good... deal. Consistent, dependable, not scary or creepy or dirty. Go Subway! Read more
I will NEVER patronize this location again! I come here all the time. I order party platters for big events frequently. The... clerk today was disrespectful. I went in to order a meatball marinara. I noticed that they didn't have mozzarella so I asked forprovolone. BEFORE she put it in the toaster, I asked if they had mozzarella. She showed me that they had it hidden in adifferent location. I told her, I would prefer mozzarella. She said she didn't want to take the provolone off. She put it in thetoaster anyway. At checkout, I told her I really wanted mozzarella not provolone. She said they would be out of $$$ if theythrew out the cheese. I let her know that I'm not going to pay my money for something I didn't really want. I informed them thatI didnt want it and proceeded to leave. After words from the clerk and manager, I told them I will no longer patronize thislocation. As I was leaving out she said, "My business will do fine without you." Very disrespectful! I will be sure to let myfriends and family know not to patronize this business!!! Read more
Great Food & Always Very Clean ( sign of Great management ) & phenomenal customer service I noticed even when it?s busy The... Entire Staff Go?s The extra mile For All The Orders & They Always Get Them Right ( Even when Me & My Family have NonTraditional orders like extra toasted or low carb versions of there meatballs / sandwiches / Salads ) It Definitely Standsout As A Excellent Choice Among all the other restaurants on the Plaza & Liberty Road in terms of Awesome quality Food That?sFast With Great Service & cleanliness Read more
My experience at this location was very horrible. They talk directly over your food while preparing it,and when you ask them... politely to stop,they get verbally abusive. And they do not wash their hands in between serving customers;They only change theirgloves. I will definitely not recommend this location ro anyone I know. They need to improve particularly on their customerservice and also thier food sanitation techniques to avoid contamination. Read more
Hours of operation sign posted on window said they closed at 7 the door was open so I proceeded to walk in with my fiancé and... he wanted to place the order which they denied all service for food even a beverage although they closed 40 mins later anddenied my bathroom request with me being 9months pregnant ?! But sent my brother in right after me and they took his order withno problem I?ve never gotten so much nasty customer service very unacceptable Read more