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Reviews for McDonald's in Winsted, CT

Hector Franqui 1 year ago
2

Employees customer service seem kind of nice. Everything else is a mess. Never saw such a dirty McDonald's before. The tables... were dirty. The chairs were dirty. The soda fountain was dirty. The kitchen floor was dirty!! The ordering screens reported nosoda at all, but the soda fountain seemed to have them. This place is a never again for me. Read more

Tim Walsh 1 year ago
5

Easily accessed right off Main Street. Clean facility, prompt service. Parking lot is large and easy to navigate.

Susan Wagner 1 year ago
1

I waited at the register for someone to assist me with my order. Several employees looked at me like I had two heads and... proceeded to ignore me!! Also, the ladies room was filthy and without toilet tissue. Avoid this place if you want to eat, Iwalked out! Read more

Ron Redmond 2 years ago
1

4-10-22 Update! Haven?t been here for awhile since they screw everything up, so I just wanted to check and see if they are doing... any better?. Which they are not! Ordered sausage and eggs online?. Guess what?s missing? (Added pic of ?sausage andeggs?) Original review: This McDonalds screws up orders 10/10 times. Literally, every single order. We started to make a jokeof it, like how many orders will they get wrong before they get 1 right. We've lost count now, but at least 20 in a row over thelast 6 months. CHECK YOUR FOOD BEFORE YOU LEAVE!!!! Read more

Juliana Simone 2 years ago
4

This place is so hit or miss. It's a true 50-50 chance drive thru. When it's good, it's good. When it's bad, it's bad. Two... McDoubles ordered with no cheese were placed in the bag with receipts stapled to the wrappers that specified no cheese. Openingthem, they both had cheese. Fail. Something packaged correctly, was my crispy chicken sandwich. After my recent BK experience, Ihad to try another chain for comparison. Meh. Three tiny pickles on top of a fried piece of chicken was very bland and not worthordering again. # Wow! Whoever was in the Winsted McDonalds 12/29/19 around 4pm making the food gave us the worst fast food togo order we've ever had at any McDonalds nationwide over decades!! I don't think it was because we used a coupon for two BigMac's for five dollars, as we've used their coupons before and the food is just as it would be if purchased full price. Maybeour request to have one of the Big Mac's put on a seedless bun threw off the employee. I should have photographed them. Both ofthe Big Mac's came with seedless regular buns, not one, one had no center roll at all in between the burgers, neither had cheeseor pickles, one had no special sauce and the other maybe a half a teaspoon, little onion at all on either, and then both weredoused with lettuce to the point it was all over the inside of the box, as well. Holy cow. We definitely have no desire to eatanother Big Mac anytime soon, as a result. This person should not be in the kitchen! So for this one visit at this particularMcDonald's, I would give it just one star. As I write collectively below about McDonald's as a chain, I give it fourstars. # Overall, the only comment I can make about McDonald's is what would most of us do without it? It provides a greatservice to those on the road, in a hurry or simply famished. Now that they've finally added all day breakfast to the menu,something I thought they should have done for decades, it's even better. Prices vary. Amazingly, a customer Read more

Amy R (Gizmo) 2 years ago
1

I don't know how this flattened thing is a double quarter pounder with bacon and extra pickles. This place never fails to... disappoint. Definitely worth the ride to torrington. Read more

Richard Crosby 2 years ago
2

Have the app, they were running special of spend a dollar and get free medium french fries ????. Received my order and amount of... fries was pretty skimpy; see picture. They should just say get a free small if this is all they want to give you. Read more

Jenn M 4 years ago
2

I'd say 9 out of 10 time they don't get my order right. I ordered 2 cheeseburger Happy meals with just cheese and pickles. As... you can see in the pic, not only did we not get pickles, but they put ketchup on it. I also ordered a quarter pounder withcheese and no bun. It has no sauce or other toppings other than lettuce and pickles. And the receipt clearly says no ketchup,onions or mustard! Read more