Reviews for Bojangles in Winston-Salem, NC

The biscuits were more or less the standard Bojangles quality. But the coffee here tasted like rancid and rotten persimmons or... something. It was not fit for human consumption. I drink Bojangles coffee often and while the quality can vary, other locationshave good or passable coffee sometimes. This spot it was just horrible and sour and underextracted. Read more

I just want to give a shout out to this Bojangles location. Tonight on Monday, November 14, 2022 there are only 2 employees... working at this location. They are working hard. Any employee who stays and works under these conditions deserves a raise. The location has a B sanitation rating but with only 2 employees working how are they expected to maintain a A rating just with2 employees working? So Bojangles recognize these two young men. Who are there keeping the doors open to your business andmaking money for the for the higher ups. Wendi Read more

I came to this location to order something quick. However. what I arrived. There was confusion with a previous order; therefore,... I decided to order on the app. After making my order, I was advised that they no longer make salads. But the salads are listedon the menu and on the app. However. I cannot get a refund due to c operate is closed and I have to wait. The way this economyis heading, it is sad to.have your funds held hostage due to not having the advertised items. I will never order from Bojanglesever again. Read more

I waited 20 minutes in the drive thru lane this morning. I would have left but once you're in the lane there's no path to exit... until you arrive at the speaker to place your order. I waited this long so I might as well place an order, right? It took anadditional 10 mins just to get the order! No sense of urgency at this location and no consideration for a person's wait timeand wasted gas. I don't think they care. Maybe staffing issues impacted service but when you know your customers aren't beingserviced within a reasonable amount of time you should at least acknowledge it and offer an apology hoping the customer willgive you another chance and doesn't give your establishment a negative review on Google. Read more

I have never been to this bangles that something did not go wrong. You would thing I would learn my lesson, but my granddaughter... wanted to go. We made a bet that something would go wrong. We sat and waited on our food for 30 minutes while 6 people in linegot their food and left while many in line left. I finally went to check on our food and the lady manager had not seen theorder. While I stood waiting on our food for 5 minutes she kept fixing orders for the drive through. When I did get my order Iask if I could get legs instead of the wings. She said I could not. I ask if she could just give me 2 legs since I waited 30minutes. She said no they did not do that. Most of the time a manager will compensate for the 30 minutes or try to make itright. Most of the time I have been there they are out of every thing we want it you get to the window just for them to tell youthey can't wait on us at all because they are short on staff. That has happened twice after sitting in a line for 30 minutes. Oryou get home all your order is all messed up. The lady manager could have been a little more nicer. I honestly want to say againI have never been here that everything went smooth. Ever Read more

Pulled into drive through with no acknowledgment for 7 minutes. Drove around and there was one car at the window receiving their... food. So I park to go inside and they have an older lady in a black and white shirt come and lock the door. As I pulled off theywere letting the lady out with her food. Will never patronize this location seeing as they don't want to work which you'd thinkafter being shut down theyd have better customer service and know to actually acknowledge and or serve customers.Currentlylooking for GM information. Read more

This location is struggling. I hate to say it. I have eaten at this location 5 days a week for 8 years. I have seen a steady... decline in service, quality and cleanliness. Very long waits allow you to take notice to all of the filthy items around thekitchen area. Lack of restrained hair as well as personal cell phone usage as they make the food. Everyone has had priceincreases, but the numerous price increases this year alone along with the dropping of basic staples has made this a place I donot and will not come to any more. Read more

One of my girls loves loves loves Bojangles!! Whenever we travel down South, I would get her some Bojangles. They will only eat... dark meat, and because of 2 mistakes other Bojangles locations made, I always ask for them to double check the chicken in thebox to ensure it is dark meat. The young lady at the drive thru was so kind to check, and she was friendly too. The Cajun beanswas yummy! Green beans needed some salt. Biscuit was delicious as always. The chicken thighs were a bit fatty. My girl ate 2thighs leaving me the drumstick, biscuit and beans ????. The chicken was yummy, too. Read more