Reviews for Panera Bread in Winter Garden, FL
In my opinion, Panera bread is always a good choice when you?re on the go and looking for something a step above fast food. I... live close to this location and the venue is always clean as well as the bathrooms. The staff has always been very friendly andthe speed to deliver food orders is very reasonable. Read more
This location is terrible. It?s always a disappointment. The cashier is rude or very stressed out. Gave me attitude because I... asked how fresh was the brewed the coffee and told me to find the time written on the pods. I checked this before asking and itsaid nothing. Seeing she was clearly frustrated about this, just paid for it but then find out the pod was empty. The cashier isthe only employee I see around so I told her it was empty and she didn?t even looked at me lol. Another staff was passing by soI asked for the coffee, she happens to be the manager and told me they don?t brew coffee after 2 pm, it was 3pm? go figure. Shethen said will make a cup for me which is nice I guess.. she literally slide the cup of coffee to me. Read more
Visited this location with my mom. I?ve never had a bad experience at any other location up until now. I found the cashier... Lourdes to be very rude and impatient with both myself and my mom. You would?ve thought the place was packed based upon howimpatient and rude she was. Not to mention, she really became rude after asking her what came on the sandwiches that we ordered.I noticed after she took our order, we were the only people that she was rude to. Didn?t want to think that she was prejudice,however after listening to how she treated other customers compared to us it was evident. Read more
While the soup was good, the value is not there at all. I ordered a bowl of chicken noodle soup. It had two pieces of chicken... one of which was very small and maybe 4 or 5 noodles. It was mostly broth with carrots and a little celery. Definitely notworth the price paid. Read more
I had a very bad experience at this restaurant. I came here to get a breakfast sandwich replace the sausage with chicken or... steak. One of the managers Sarah Elizabeth I took my order I gave her my instructions but it seemed as if she really wasn?tlistening. She seem kind of distracted. When I get my sandwich and I?ve bit into it, Immediately noticed that the sausage in thechicken were inside. So my order was messed up and I just paid for it. I informed the manager that my order was messed up. Sheimmediately begin to whine And make excuses why my order was messed up with no apologies. It was a terrible experience I don?tbelieve I will be coming back here Read more
Edit: We have eaten here many more times afterwards and it was immediately fixed. It is very good. I got the 4 sandwich... breakfast meal. Would definitely go back Read more
Location: Winter Garden at 3131 Daniels Road. This location does not have a drive-thru. Unfortunately I can not rate this Panera... location over a two-star because the service was very poor. I went inside the store to order "to go" thinking it was going to befaster than ordering pick up. I ordered a Cobb Salad and a Cream chicken soup with wild rice and the cashier over charged me by$10. She called the store manager to do a refund. Then she again charged me for an extra soup. Having to call the manageragain! Then I was told by the manager to wait in an area assigned to pick up orders and the manager didn't apologize for theinconvenience. I was waiting for my food to be ready close to 30 minutes since the cashier took my order. There were only twogirls preparing all the orders (dine in, take out, pick up, and curbside pickup). These girls were very efficient but there weretoo many orders for only two people. This is not the first time that the food order takes this long. It happened one time beforewhen I ordered curbside pick up. I was waiting for 30 mins in my car after the food was supposed to be ready to be picked up. Read more
Location definitely needs some training and help. I ordered a salad with no modifications and got a combination of 3 different... salads. It was definitely unique and I didn't feel like waiting forever again for another salad and just ate it. I travel alot and try to eat healthy and choose Panera for lunch when I can. Unfortunately this is not one of the better locations Ivisit. Read more