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Reviews for McDonald's in Wolcott, NY

Joan Grambo 1 year ago
1

I ordered breakfast at the drive-thru and used my app. The app pay didn't work and I needed to go home and grab my wallet. I... told the employee at the window I would go inside and pay and pick up the order. I was angry that the app didn't work, but worsewas when I went inside to pay. Waited 5 minutes for someone to come to wait on me. Then when I told the employee I was there topick up and pay for my order, she told me to wait a minute and left again. After waiting another few minutes, a male employeecame over. I asked for my order and he made a remark that I didn't pay for it. I was trying to pay for it and pick up my orderso being a smart mouth wasn't a good idea. I explained that the app didn't work and I was there to pay. I then asked if they hadthe order. He made a huge production with throwing his hands in the air and then yelled "hey bro not my fault". I'm a 62 yearold woman and not his bro. So I left. I most likely won't go back to the Wolcott location. I live less than 1/10 of a mile awayfrom that store. So disappointed. Read more

John Juan 1 year ago
3

Got our change wrong. Apparently a $20 bill plus exact coins was too befuddling. I didn't bother to take them to task,as the... line was quite backed up . Read more

Kevin Boutelle 1 year ago
3

It's McDonalds. There is no service. There's no one to stop the ringing alarms, there's no one to take your order and there's no... one to get the ketchup that was not included in the order that you have to enter yourself. The food is mediocre at best and thisis, without doubt, my last visit. Read more

Lisa H. 1 year ago
1

Stoped in for a cup of coffee and to use the bathroom while on a trip. Although they have a schedule up indicating they check... and clean the bathroom regularly, I doubt that very much. After using the facilities I soaped up my hands only to discover therewas no running water! NONE! If there is no water and the employees were surprised when I told them; this would lead me tobelieve they are not washing their hands when they use the bathroom!! Yuck. I had to ask for a glass of water to rise the soapoff my hands and then I left. If the employees were that shocked that there was no running water, then obviously washing handsis not a habit. And based on the appearance of the bathroom, the water hasn?t been working for a while. Read more

Chris 1 year ago
2

Clean but I dont like eating any of McDonald's food. No healthy choices on the menu. No salads or smoothies. Almost all... processed foods. And the bottom of the cups are dented in like it was wine they were serving. FULL OF ICE TOO! ???????????????????? Thanks ???? Read more

Emily P 1 year ago
4

It's McDonald's, so mostly what you expect. The staff clearly works hard to keep up with some extra pandemic related... demands... the missing star is because the weekends can be kinda rough as it has the least experienced staff working so ordersmay take a long time or have minor errors. Read more

Angela Kern 1 year ago
3

Somehow, they fit a large caramel frappe in a large coffee cup. Not the requested iced coffee cup. Then expected the $7.31 for... the drink. This is my go to order when I want the jolt of the espresso. But I mask it with the large caramel frappe because Ihate the taste of coffee. So, I know it doesn't actually fit. You don't dump the difference, make it fit, and call it a largefrappe with two shots of espresso while charging full price. Which I expected to and did pay for. With "please and thankyou's". You make the order as requested, fix it when it's been addressed as incorrect, and we part ways. You having completedthe service. Me with the product I requested. When you keep part of the product or don't make it correctly. It'sproblematic. So, thank you for returning my money and being polite. But wrong. Included is a photo of the order I placed andexpected. But got from a different McDonald's. Read more

Careless Comet 2 years ago
1

This mccdonalds is genuinely the worst I've been to. Not only have they missed several items I've ordered on SEVEREAL different... occasions. But they also make the burgers (quarter pounder) RAW. Completely pink. Its as if they cooked it on each side for asecond and then sent it off. I just now got a burger and it looks like it was either bitten through or ripped off. And they alsomissed 3 things I ordered. Horrible mccdonalds. Read more