Reviews for Chipotle Mexican Grill in Woodbury, MN
The best Chipotle I've been to in Minnesota. Portions were really good, it usually takes me 15 minutes to finish my bowl and the... bowl that I got yesterday took me about 30 minutes to finish. Costumer service is very kind and welcoming. I'm very impressedabout this Chipotle. I highly recommend it! Read more
If I could give 0 I would. The people making the food were the rudest, most disrespectful people I?ve ever encountered at a... chipotle. The restaurant was absolute filth. I stopped on Saturday 9/3. I stopped on 9/1as well, and the same 2 rude workerslaugh and look at each other when you try to order. Both days I left without ordering and I?ll never go back. The workers madefun of my kids? sizes, and every condiment was empty. They both went back to get more, and it took 10 min to come back - whichis why we left. I?m offended and appalled. Read more
Chipotle in general is unfathomable. I just unfortunately love pain I guess. This location was out of Cheese, Guacamole, and... informed me there was no time to make or prepare the salad dressing (honey chipotle vinaigrette). Supervision and management isa joke and leaves there front line employees out to dry. Employees did their best to handle the stress of the lunch rush andmissing certain staple ingredients. The burrito of the dude behind me in line was the smallest burrito I have ever seen wrapped.I jokingly asked him if he ordered the new "small burrito." He chuckled but was not happy, so I paid for his burrito. They alsowrapped his burrito on the ledge which coated his entire wrapping in sour cream. I asked for plastic gloves for him. The paysystem had "been glitching recently." I stood there while the pleasant cashier tried to flag down supervision and management.Nobody came to help them. Feel bad for the hardworking employees and customers that are uncomfortable to speak up when theyclearly aren't getting proper portions that they are paying for. Enter **ANY** Chipotle at your own risk; the issues areubiquitous from store to store. Read more
Unbelievable poor service, rude to be exact. The cashier was fantastic, he was super polite. The guy who made my first burrito... burst the tortilla, proceeded to re-wrap it so it looked like a softball. This is what the woman who took over wrapping came upwith?.disgusting! When I thanked her for her patience, she walked away from me. I then called her out and thanked her again(what was I thanking for though???) she snarked at me. I should have just asked for my money back. The sad thing is, thislocation usually has decent service and I drove out of my way to go here. If the owner sees this, I?m happy to give moreinformation. By the way, the kitchen/grilling area was a disaster with dishes all over and stacked up. All the condiments weremixed, I got corn with my green salsa?.I didn?t ask for corn, it was just in the mess. Disgusting! Read more
Not all Chipotles are created equal. Two of my last three experiences here have been absolutely awful. Experience 1: absolutely... nothing was ready. 15 minutes after they opened and they had not unlocked the door (someone had to come push it open but it wasnever unlocked so guests were pushing the door open from the inside for one another) and then everything from fajitas, steak,and chicken were all 15 minutes from being prepared. Everyone in line was frustrated wondering how this could happen when theyopen at the same time every day. Experience 2: they again aren?t monitoring when things are low so I only receive a halfportion of steak and told I?ll have to pay extra if I want more. The person flies through making my order which was an absolutemess and missing every single thing that I said such as a ?tiny? amount of cheese and not a snowball-sized chunk ofcheese. I?ve been to this location probably 300 times in my life but I am officially never going back. It has been unfathomablelately. My suggestion to anyone in the Woodbury area is to go to Valley Creek or skip it all together. Read more
I unfortunately have had multiple poor experiences at this location. The most recent time, the staff forgot my chips and guac... and when I brought it to their attention, they were very rude about it. When I brought my burrito bowl home, the rice was superhard and undercooked, not like it typically is with lots of fluff. I love chipotle as a restaurant but I?m going to avoid thislocation in the future. Read more
Online order for 6:00 pick up not ready until 6:30. My order is labeled on the tinfoil and is correct as I double checked it... online (as you can see). Much to my dismay I open the burrito bowl and I was given white rice and steak......Thats it! My son'smeal which was extra rice, was given no side at all. Both side trays were completely empty. Completely unacceptable that I paidmoney to get white rice and steak when the correct order is literally on the cover. Not to mention my bowl was nearly completelyempty. Read more
The quality was horrible, they did not put a cover on the beans, and three of us became ill within 6 to 8 hours with upset... stomach, nausea, and vomiting. Would give negative 5 stars if I could do so for a rating. Read more