Reviews for Chipotle Mexican Grill in Woodbury, MN
6pm Sunday. 4 people in line in front of me, 1 person eating in restaurant. Waited 14 minutes to place order. At front of... line when I got there was told 10 minutes for chicken. Come on. 8 visible people working. More workers than customers. Notshocked to see a 2.4 rating in over 1000 reviews. That's shockingly bad. Read more
Got to go for lunch and when we got home (6 minute drive) wife's was cold (the meat) and mine was too. Not only was mine cold... but for being a steak bowl I actually had a hard time finding the meat. There was more sour cream than steak... also got a sideof guac and it had the weirdest texture, like it had been frozen or something, and no flavor at all. And the place itself wasnot all that clean. Won't be going back to this Chipotle. One and done. Read more
I ordered a steak burrito bowl and used my points for double steak. When it got here it had no meat at all. There is no way to... contact them the pepper thing to report issues is broken. It goes no where. Read more
This is the second time I've ordered from here and the order was wrong. I tried giving the benefit of the doubt and they clearly... have no brain cells. First time ordering I got a steak bowl, no beans fajitas, lettuce, sour cream, hot sauce and cheese. Mybowl consisted of white rice beans and cheese. Nothing else. Yet on my bowl it stated all I wanted. Like what? Second time(today) same thing. Idiots. Will never order from here again and I suggest you don't either. Read more
Ordered 4 entrees through Chipotle website - only 3 arrived (and they were cold). Tried to get corrected but unable to speak to... a person (just autobot) and was given "free entree to be used in next 30 days." No "we will replace missing item" or "refundmissing item". Absolutely appalling - will never use again. Family take-out night ruined. Read more
Horrible! The smallest burrito ever. I did not order tomatoes and there were three pieces of steak total. Wish I could give... this place zero stars. Read more
I?ve given this place multiple chances, and I honestly love chipotle but this place has got to be the worst one ever. It?s... always something with this place, recently they were out of chips, lettuce and fajitas and had missed some of the ingredients onour online order. Like how do you run out of chips and lettuce when this is your core ingredients? The staff seems overwhelmedand will ignore you as long as possible if something wrong with your order. Come on chipotle, you are better than this. Read more
Yikes- all the reviews are accurate! My biggest thing, customer service. It's not that hard to be nice, have a half smile, at... least, or say you're welcome. Pretty much every person on the line at this location lacks this. Read more