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Reviews for Zaxby's Chicken Fingers & Buffalo Wings in Woodstock, GA

Whitney Whitney 1 year ago
1

So they get mad at me for messing up my order 3x then when they get it right, they still chose not to add sauce to all of my... wings and leave two out ??????????? I wasn?t gonna post this until I saw that. Do better ???? Read more

Kate Haruch 1 year ago
2

Don?t even bother with this Zaxby?s. The drive thru line is always ridiculous and you?ll be waiting for a minimum of 20 minutes... no matter how many cars there are. You might think placing a curbside order would help, but the employees don?t keep track ofwhat orders are curbside and you?ll end up waiting the same amount of time only to be told to pull into the drive thru to getyour food, where you?ll then wait another 25 minutes. I wouldn?t have said anything if it hadn?t happened to me twice. I willgive the GM credit as he tried to make up for it (only reason for 2 stars) but it?s still the same story every time I go here. Read more

Am Y 1 year ago
1

The last two times I?ve gotten food the fries have been horrible. I don?t know if they?re old, or underdone. But they?re always... dark brown, not crispy, and firm. Read more

A.D. M.C. 1 year ago
2

I swear my salad tasted like something you'd get at a Disney park and after sitting down to eat it they inform us they are out... of utensils. (Good thing we keep some in the car.) Somebody here is dropping the ball. Used to be excellent. So disappointed. Read more

MsTaylor Marie 1 year ago
1

Worse Zaxbys ever. ATP zaxbys need to go out of business. It?s not the same anymore . This zaxbys is SLOW AF. Why im in line at... 9:00pm its now 9:30 im at the drive through speaker and no one has took my order yet. If yall trying to clean and get ready toclose at 10 just say that. Read more

jason heady 1 year ago
1

I made an online order. I had to wait 15 min after they said it would be ready and they still got it wrong. When got home I... found put they didn't put the chicken on my zax salad..I like zaxbys but I will never comeback to this location Read more

Dave H 1 year ago
1

BEWARE: whoever owns this franchise location, you are running this restaurant into the ground! Towne Lake Chick-fil-A will be... closed for the upcoming months, you could have used this opportunity to win over many new customers. TOTAL EPIC FAIL.Management, do you read and take seriously the reviews on here? Or are you just faining your concern about repeat problems whiletaking customer's money and wasting their time? I placed my order through the Zaxby's app at 3:36pm, for curbside pickup at5:15pm. Figured that would be adequate lead time to have our order ready. Arrived at 5:20pm, and was told by an employee thatour order was not ready. So we waited 5 minutes and inquired again about order...was told to wait 5 more minutes. Food was ready10 minutes later. Just to set the record straight, our order was ready at 5:35pm when it should have been ready back at 5:15pm,and it was originally placed via the app at 3:36pm. Thank you for making us late to our sports activity. Next issue wasregarding our drinks. We were told there was no ice and no sweet tea available. That would have been nice to know when placingour order initially! Total fail, cannot recommend this location to other parents looking for an alternative to Chick-fil-A.Have been to other Zaxby's locations without a problem, not sure what is going on at Towne Lake. This is a fried chicken clownshow! Read more

George Walker 1 year ago
3

The bathroom was dirty. The restaurant is located in an odd spot and is somewhat difficult to get in and out of the parking... lot. Read more