Reviews for Dunkin' in Woodstock, IL
This location can never seem to get my order right and their donuts are always stale. Not to mention dd is lacking in donut... flavors. I'll make the drive to country donuts from now on. Read more
Sweet tea is pretty self explainitory other than that top notch service and great happy hour prices!!
Lately I've been disappointed in this location. My order is straight forward and not fancy, and the last 2 times it has come out... wrong. Luckily I'm able to doctor it at home to get it drinkable. Also whenever I go they act like I'm an inconvenience. Read more
Most other Dunkin's I've gone to have been a little rough with their customer service and getting orders wrong, but this one is... always on top of it and super nice and fast. Read more
Went inside to order. Cool cool. Except there were 3 employees working. No one acknowledged my presence. Asked someone if I... order on the kiosk and he kind of nodded. Still not paying attention. How weird that you are basically only servicing a drivethru. Close the inside of your facility then?????!! Not to mention flies everywhere . Was kind of grossed out. Read more
I keep trying but literally no one can ever get an order right. Every single time there is something wrong. Given up asking for... remakes because at this point its my fault. Food tastes like freezer burn and oven cleaner, and has for years now. Hate that thenext closest option is at least 20 minutes away, but at least I can count on my coffee being correct. Read more
I've given this particular store several chances as I live close by. They're usually pretty on point with their coffee and the... line moves pretty quickly but there's something wrong with their ovens or something because a lot of times the food tastes likepropane or something (can't quite pinpoint it). But today was the final straw. I asked for a cold brew with cream and got a halffull cup of cream. Didn't want to be a nuisance though so I just took it home and added some more coffee it. I also asked for 25assorted munchkins and got 90% plain and 10% powdered sugar. Read more
Clean but there was an issue with our order, went in to have it remade. The manager literally uttered under their breath that if... he could he would slap all of his employees. I didn't see a name tag but this person should be fired. I can't imagine how thosepoor employees are treated and will NEVER return to this establishment due to his behavior. Unethical, and mismanaged. Read more