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Reviews for Chipotle Mexican Grill in Wooster, OH

Ron Detweiler 1 year ago
1

Went there on a Wednesday evening at 7:00 and they were out of all meats and rice and most ingredients. Or so we thought then as... we sat down they continued to serve out of the carry out. Now you should know they close at 10. And they were closing down theline already at 7:00 I saw probably 20 customers walk out without food. I did find out I can get whatever I wanted later in themobile app so since my friends were there I ordered off the mobile app and ate in store. Normally would have just left but Ilove my friends. Still all in all it was terrible service and I am very disappointed in this establishment! Read more

Yifan Gao (Emily) 1 year ago
1

food is always cold when delivered, I've had chipotle deliveries before where the food is at least lukewarm so you know it was... warm when the driver got it, but every time I get it from this location it is ice cold, not even a sliver of warmth in any partof the meal. of course there is also barely any meat, not worth the price at this location Read more

T. Hammond 1 year ago
4

This location was generous with the ingredients. I prefer my rice to be cooked a bit more, but that seems to be the norm at all... locations. Their layout of the food prep area makes more sense than other locations and affords the workers room to movewithout running in to one another. Overall good experience. Read more

Jay Greig 1 year ago
1

Dirty dining area, no napkins, out of several ingredients?.and this is my almost $11 burrito. What a joke. Had to update my... review after 3 bites the steak is mostly charcoal. Like legit crunchy steak. Read more

Scott Wilkins 1 year ago
3

Attempted to order sofritas, employee had no idea what their plant based protein options were. May be better off just ordering... online from this location Otherwise reasonably clean. Food quality as expected. But busy location Read more

Brandon Shively 1 year ago
5

This place goes very well with the new me. My fitness journey I've undertaking over the last year and more so this year after I... started going to the gym. High protein low cal and full filling meal. Love it. Read more

C and M A 1 year ago
5

Steven and Rae were awesome today. We stopped by to order with a special promo code. They helped us place the order through the... app to get the promotion and prioritized our order. Rae did awesome making both of our meals. The portions were generous and thefood was very fresh. She made everything so quickly, too. Steven even asked us how our meal was afterwards. Thanks Steven andRae! ???????? Read more

Ann Hendershot 1 year ago
1

I came to Chipotle tonight to grab a bowl for dinner. The staff had no personality, the girl who took my payment treated me as... though I was a pain for her to wait on and she didn't even say thank you or goodbye, so I said it to her. When I got home Ibarely had any meat on my bowl and an over indulgent amount of rice. It's way too expensive to eat there for what you get. Trygetting some good help and then when you do put them through training to teach them skills on personality and good customerservice. For the price of your food people should be getting top notch customer service. Read more