Reviews for Dunkin' in Worcester, MA
Not a bad Dunk in.....coffees a couple Bagals to go 5 minutes and I was on my way out. Food hot stayed hot clean place and... parking lot was pretty good, not bad to park Its a fast system, and I recommend it to anyone who is on the go to grab a biteto eat or drink or coffee Enjoy its really nice .....H. P. PARKING.......AREAS....... Read more
I hate to give 1 start but I trying to buy coffee thrue online,before I get the coffee the guy approached me to move my car... look like I'm going to stay there forever telling me that there security around.they should give more room to customers. Read more
Me and my friend got wrong coffe and where told "we didn't order that" Sad I live Dunkin but customer service is huge I worked... for the in the past and if you get a coffe wrong it's no big deal we are human, but own your mistake. Read more
Its Conveinent, close to home. Fast service.Employees are nice, Quick and very rarely make mistakes on orders. And I usually... need a store so Dunkins in 7-11 is great! Downside, usually a line. Read more
I placed a DD App order for munchkin, a sandwich and a box of Joe. I gave them almost 45 minutes to pick up. When I arrived the... associate told me that they didn't have boxes of Joe. No big deal. I asked for a refund. He said he couldnt do that and hismanager went to get one at another store and would be back in 30 minutes. I didnt really want to so that and asked simply for arefund. I was told rather rudely that he could not do that and if I wanted a refund I would have to wait for his manager. I saidfine I'll come back for the box in 30 minutes since I was purchasing it for the lovely nurses who just delivered my newbornson. I came back 30 minutes later and the manager had sold my box of Joe to someone else and could it provide another. Hecould only offer a refund, but it even an apology. Pretty frustrating I came back 30 minutes later and Read more
The workers ALWAYS have attitudes when they mess up (They mess up often). One time they put so much creme in my coffee I... couldn't even taste the coffee. But when they actually LISTEN to your order they make it pretty good. Read more
It depends on who's working there. I live in Worcester, so I know coffee's a hit or miss. Some of the people working there make... coffee that actually tastes as advertised, but every now and again, they have this one worker who has this one coffee that nomatter what, tastes like dirt. He just doesn't care what you order, he just wants you out of the line. I've been going here fora while, so I know that most of the workers here are pretty good at their coffees, but there are new faces, so be warned. Read more
Great customer service and loved the donuts!