Reviews for Insomnia Cookies in Worcester, MA
The employees were amazing. The only odd ball thing is the setup inside it's difficult to leave with others in line someone... didn't think that through. We loved the vegan birthday cake and the snickerdoodle was just like growing up. Worth every pennyand calorie. Read more
We put in an order for 300 cookies for our wedding and everyone was RAVING about them. My husband called about the order to... confirm we were all good since there were so many and they guaranteed us everything would be perfect and it was! The cookieswere picked up on our actual wedding day and my husband was even able to pick them up an hour early. I would recommend thislocation and cookies to anyone! Read more
Absolutely delicious! However, definitely understaffed - one poor girl doing everything by herself on a Sunday. Also would... really like to see some dairy-free milks. I would love a glass of milk with my cookies, but my stomach definitely wouldn't! Read more
Last night I went into insomnia and with a full line and what seemed to be endless people coming in, the gentleman behind the... counter provided excellent customer service and composure throughout. 5 stars. Best cookies in town. Not sure your name butthank you sir! Will absolutely be back Read more
I ordered 50 cookies to be delivered to a party. When I called almost an hour later to check what was taking so long I was... informed it was a pick up order. Why would they ask me for an address for the cookies to be delivered to if I was was pickingthem up. When I asked for them to deliver them again I had to call customer service cause apparently they can't write down anaddress. When I called customer service I was informed I had to cancel my order and reorder for them to deliver the cookies. Yahorrible experience. Read more
The quality of cookies and ice cream is better. The parking is an issue though. It is jam packed from 8pm-11pm and the store is... small with one entrance and exit. Entrance is wheelchair accessible. Its definitely gotten better since the past when cookieswere just crisp and no chew. The ice cream used to be melted and refrozen tasting. Now the cookies are a proper thickness andthe ice cream looks legit. Read more
Awesome cookies. Friendly staff. GF & Vegan options. All cookies are served warm & fresh. Ice cream available. ???? They also... deliver & are open wicked late! Awesome staple in Kelly Square. Try it and thank me later! Read more
These cookies are delicious. Served warm, so flavorful and worth the trip! Went to get a 12 pack for desert for our family after... getting dinner in the area, smelled the cookies down the street and we are glad we followed our noses! I will forever comparepeanut butter cookies to theirs, best I've ever eaten! Still soft 8 hours later, they didn't last much longer than that so Ican't comment further. Yum! Read more