Reviews for Burger King in Wylie, TX
We went to drive thru today thinking it would be fast since we are the second car to order. That was such a big mistake! We had... rehearsal at 1pm at the school and wanted to take a quick bite before heading to rehearsal. We got there at 12:45pm and therewas only one car in front of us. We ordered 2 fries and 2 order of nuggets. The casher took our money and left. We're thinkingshe's getting our food. 10min pass and she's still not back. I had to honk to get someone to the window. I asked for a refundbecause we don't have time to wait. She came back and said we are not the only customers in line. It be nice to let us know thatthey are making food for everyone at the SAME TIME that is why the service is super slow. We arrived late for rehearsal andgot points deducted. We will never ever go back to this BK!! As for other customers stay clear of of this BK. There's other BKthat treat there customers with respect! Read more
Today is not the day, and I am not the one. She could either be the sorry owner, employee or manager, you can throw cou... customer service skills & etiquette right out the door at this location. First, she got mad because I didn?t tell her that I hada coupon when she first took my order (that?s because I didn?t notice I had a coupon until I opened my wallet!) She said hastily?you should of told me u had coupon? & she slams window & begins shaking her head in disappointment, while talking to herself.Then, she gives me unsweet tea when I asked for sweet tea. I hand over back the tea and she became even more angry and said ?wedon?t have sweet tea? I?m asking why would you give me unsweet tea when I asked for sweet tea (it?s not like I have sugarreadily available in my car or at home) All she had to do was be courteous & let me know they ran out of sweet tea. Heck, shecould of offered sugar! There are a MILLION ways this situation could of went North. Yet instead, it goes South at this point, &she says ?ok, I refuse to serve you? Wow, been going to this location for several years (never seen her before). They lost agreat customer. She knows who she is. This happened on 12/1/22 shortly after 11am, drive thru. Read more
Had a hankering for a burger and onion rings so I dropped by for a junior whopper meal. Best combo when you're looking to... satisfy a craving and avoid the extra calories of the whopper. Read more
Went and picked up a mobile order for a whopper and a BK crispy chicken bacon and was pleasantly surprised when both came out... hot and fresh. They don?t make it until you get there, at least that?s how it was for the chicken sandwich. Despite the lowstars reviews, this place was excellent today. I will definitely be coming back in the future. You guys made dinner for my wifeand I a great experience. Read more
First time at Burger King in a long time. Went here because the Whataburger line looked like a 25 min wait. The food was... acceptable, though my breakfast sandwich was a little smaller than the photo and they put cheese on it when I asked not tobecause I'm allergic to dairy. And this may be a matter of opinion, but though the lady in the drive through was nice, I was alittle uncomfortable by how often I was called honey and sweetheart. I know it's a cultural thing so it wasn't a big deal but inour culture, some people would sue over things like that. I also struggled with how the microphone was left on while she wastalking to another customer. Overall, not a bad experience, but Burger King isn't what it used to be. Read more
The worst experience ever! Cold meat, hard bread, cold chicken nuggets, redipped fries. The only thing good was the fountain... drink. Employees got mad and said that we should?ve asked for our food fresh. I will NEVER come back to this establishmentagain! Might as well eat dog food! Read more
Medium age restaurant in good repair. Good parking lot. Clean restrooms. Food was typical Burger King. No better no... worse. Service was OK, but not great by any means. The ketchup dispenser was empty. They did not seem the least bit concernedwhen told about it. This seems to be a theme at Burger King's lately. What's the big deal????? Recommend of your hungry. Read more
We LOVE Burger King! So we heard the Wylie location was finally under management so tried it again. It has always been awful... and the customer service nonexistent. Well, my burger was so overcooked and dry, I couldn't eat it. My husband's chickensandwich appeared to be undercooked and the mozzarella sticks had no cheese in them, they were completely empty. I guess we willcontinue to drive out of own town to another location. Read more