Reviews for Subway in Yakima, WA
If you advertise a 6-in sandwich then you should actually sell a 6-in sandwich. I went into order a 6-in today and the piece of... bread she pulled out was probably more like three and a half. She was really nice when I said something and pulled out anotherloaf to cut in half but this still was not even close to 6 inches. I love Subway but I don't want to feel like I'm gettingripped off every time I order there. Wasn't there just a lawsuit against Subway for their false advertising? Not surprised, theyshould just call it a medium or large sandwich. Read more
I went to this location on 3/05/2020, with a mobile order and when I got them back to work the sandwiches were wrong. I did go... back I just left it and ate it. Today 03/06/2020 I ordered 2 sandwiches by mobile and I got there during the time the gal wasmaking them and the sencond sandwich she made I noticed was wrong, as I ordered the Italian BMT. I politely told her that didnot look like that sandwich as I did not see any pepperoni on it, and the gal Jenny insists she knows how to make a BMT. I tellher again that I did not see pepperoni on it and at this point she has already wrapped it up, so she now unwraps both sandwichesand I show the order receipt on my phone that I ordered a Italian bmt and she walked off with attitude to make the correctsandwich and she wasn't very polite when speaking to me. I am sorry that the sandwiches got made wrong and I let it go yesterdaybut not today, I am paying for this sandwich. Just not good customer service skills. I still thanked her for making me thecorrect sandwich. Read more
How does Subway run out of bread and Tuna? Incompetent children on their devices instead of working. That's how.
Meh... It's a Subway, fast and cheap if you do the sub of the day. Staff was friendly, place was semi-clean... To me, it was... basically what I've come to expect when at a Subway, so that's kind of nice (no shocking surprises). Given the fact that thechain has been struggling and closing down stores, I wonder how much longer they'll be around...so if you value your Subway, getit while you can. Read more
Horrible!!! I asked for extra onion and was told I couldn't have them. She told me that had a meeting and were told not to give... any extra. The whole point of a Subway is to make your sandwich the way you want. I wanted no other vegetables than onions andwas denied those - ridiculous!!! The customer service was awful. I go to Subway at least twice a week, but will never go tothat one again. Not that they care anyway. I asked for a contact number and was told no. Many restaurants want you to let themknow how they are doing, but I guess they don't care. They have lost at least $30.00 a week from me. Read more
Pricing is absolutely outrageous for a Subway. Sandwiches that are typically $6 are anywhere from $9-10 at a minimum. They... offer the sandwich of the day, but it's not posted, so when I asked the guy at the front counter he told me the wrong sub. Iordered what he told me (so pricing was better) and then got charged the full price of the sandwich even though I had specifiedto get the cheaper sub of the day. Wait time was atrocious, and the restaurant wasn't at all busy. There was only one person onstaff and he literally took ten minutes to make a single sandwich; I had to order multiple so yes, I timed him on the second andthird after being frustrated after the first. For the same price and better service, you're better off going to a decentsit-down restaurant such as Applebee's or ordering Domino's. Read more
I usually have a very good experience at Subway but tonight the gal that was working had a really bad attitude and poor customer... service. I'm in there an hour and 15 minutes before closing and she had pretty much put 90% of the stuff away and acted like wehad came in one minute before closing. My daughter who is 10 wanted to see all the choices for meats and cheese and vegetablesand toppings but she didn't want to remove any of the lids for my daughter. I'm actually really disappointed Read more
I ordered online and the store said they never received my order and will do nothing about it. I have called store manager,... district manager and corporate headquarters with no luck. I paid they PayPal so have a dispute going with them to return mymoney. Very bad customer service!!!! Read more