Reviews for Auntie Anne's in York, PA
They were confused about how I wanted my order in two separate bags. Two pretzel dogs and two regular pretzels in one bag and... one pretzel dog and one regular pretzel in another bag. Pretzel dogs were a bit burnt. Read more
Horrible customer service, super slow. Told us we couldn't get a bucket of pretzels which was the advertised item. Kids... standing around on their phone. Read more
Over $3 for a pretzel & over $5 with a drink. Ridiculous IMO. Update..The above combination is now over $7 with a large drink.
Once an awesome pretzel place, but sadly the sparkle has dimmed... there's times when your order is perfect, then there's times... when a simple drink order is to much to get straight. But the alternative is watered down drinks or fizzless places. Attentionto detail needs to return to the job place Updated... Nothing but high-school agreed kids, looking for a fast paycheck, waitedin line (3 people) and the only register person was getting icecream, one was waiting on pretzels and the others were standingaround doing nothing. If this is the standard then this location has fallen from the mark. Read more
This place is going downhill with their customer service. Ordered a pretzel today, they said it'd be five mins. Waited 15, still... nothing. So I went down to the 6 or so people standing around talking and doing nothing, and asked where my order was. Withouttalking to me and telling me what was happening, someone said "well no one told me" and walked away with the rest of the gaggleof people. All in all, it took 25 mins to get one pretzel. Read more
Came here today around 11:15 (April 9th 2021). Ordered 2 pretzel cups, and found not only one but TWO long hairs in one of my... cups. Definitely not happy. Absolutely disgusting. When we were there no one was even wearing hairnets to prevent this fromhappening. Read more
Workers got ignorant when asked about pretzel dog size. We weren?t told there was only one size. When we order we asked for... cinnamon nuggets and there was some in the case, didn?t get them. When we got our pretzel dogs we asked about out nuggets andthey told us there weren?t any and they gave us the regular ones. They could have given them to us when we ordered but didn?t. Read more
Asked for a bucket of nuggets, they said they couldn't because they were about to close. It was 4:10pm and they don't close... until 7pm. They also already had about 10 small cups of nuggets already made and just didn't want to think of a solution. Justlazy. Read more