Reviews for Papa Johns Pizza in York, PA
I placed an order for a large cheese. I was delivered a medium-8 slices. I questioned the driver and also tried to call the... store for over 15 minutes straight and no one answered the phone. Horrible customer service! Read more
I hate to be that person, but we ordered a pizza from here tonight and it really wasn?t cooked properly :/ the dough was still... semi raw & would stretch and was flimsy. It wasn?t completely edible at that point & left us unsatisfied. I would love ifsomeone could reach back to me about this so we can get this resolved! thank you Read more
This is my 3 rd time with anad experience. If you do have a problem with a delivery forget calling them. They do not pick up... the phone. And calling customer service is a joke as they tranfer you and it immediately hangs up. We ordered online fordelivery. A special they offered one large cheese and one large pepperoni for 24$ we ordered 4 total pizzas for a childsbirthday party. We then waited 1 hour for those pizzas. We only received 2 pizzas both cheese. Missing 2 pepperoni. We calledfor over 1 hour. Finally the home office sent a message to the East York store which then called us back and argued we didn'torder pepperoni. To which we took a picture of the boxes and stickers qhich clearly statwd 4 large pizzas 2 cheese and 2pepperoni. Never got a call back from the district manager. No follow up but we did get our 2 pepperoni 2 hours after theinitial delivery. The service here needs help. I understand the labor shortage and and I have no issue working with that.However not being able to read, take my $48 + 5 for delivery and 10 for a tip and not get my order...well now that I have anissue with! Read more
Frustrated with this store. They won't pick up the phone. Don't know how to cancel or modify my online order. It's been 40... minutes and the tracker app deliver time hasn't changed. (It has been stuck at 36-46 min) Is it even coming? Who knows? Savethe headache and order somewhere else that cares about their customers enough to pick up the phone. Lots of good pizza place inYork. Read more
Reluctantly ordered from here because my favorite pizza place was closed. I have to say Papa John's has stepped up their pizza... game over the years in my opinion. Actually the pizza was pretty good. I think the trick to Papa John's is eat it while it'shot! Four Stars because the ordering process was super annoying. I called ahead and got sent to some call center some place, Iwas forced to listen to many ads while I waited my turn to get the call answered. This is my first time going to Papa John's ina long time, I would go back. Read more
This place was my first place but now 2nd place to eat due to my gastric bypass. But there pizza is great in my book and loved... the pepper in the box as I use to look to eat that more then the pizza sometimes as I love hot stuff. Well also we got the stuffcrust other day and I think it's good but for me it's not as to much cheese in my gut then . But now my 1st is Jim and Nina'sfamily owned . Cause the thin crust just right for me . But will still come here for my other pizzas here and there . Did wishthey be a little bigger lol oh well :) Read more
pizza is really good, not greasy at all and a real doughy crust.I recommend ordering online and doing the specials to keep it... affordable, or it can be more pricey. the deals can get you a large one topping pizza sometimes for 7.77 if you get 2. atregular price sometimes a large pizza alone is around $20. You can regulate extra cheese or extra sauce. No charge for extrasauce. Read more
Got the shaqaroni pizza and it was bomb! It was fresh out of the oven and made perfectly. Staff was cool too