Reviews for Papa Johns Pizza in Zanesville, OH
Generally i really enjoy papa johns. This location is a little inconsistent
When we come to town this is our number one choice for pizza. Simply the best! Their service is exceptional, and they go above... and beyond. The pizza comes out hot and delicious. Read more
I order pizza & other items from this store all the time, never disappoints. Quick delivery, great pizza. Come to papa. Papa... John?s. On Maysville. Read more
I order from papa joins quite often, I spoke with cassie and she took my order. I had asked for a 2 liter of pepsi and a couple... spicy garlic cups. I never got either of them....soon to find out she never put the 2 liter of pepsi on my order or gave me thespicy garlic cups. This may seem rediculous to most but its principle, taking pride in your job and doing it right. If yalldidnt have spicy garlic or pepsi yall could of called me back and told me. I'm so tired of the service I get everywhere here inzanesville. It's crazy. Like no body cares anymore and it really shows. It makes me sad. I hope yall figure it out and startcaring about what's in front of you. Read more
My wife ordered and paid online. Got off work picked up the food she didn't tell me she already paid. Got to the store paid for... the food they never said she paid just charged my card.when I got home she told me she paid online. So we got charged too timeand the funny thing is the added 10$ more for no reason. Charged her card 58 then when I got to the store charged me 68 nochanges were made just jacked up the price for no reason. Also looks like they used one cheese for all 4 of our pizzas one ofmy boys got three pieces and no cheese in any. We will only go to pizza hut from now on. Only good thing that came out of it wasthe did give us a refund. Read more
The north side location is closed for remodel and on their sign it says to call the south side location for service. So I called... the south side location and they told me I was out of their delivery range being 9 miles away. Being a truck driver stuck at adistributor it would be nice if the alternate location could still service customer needs while the closer location is closed. Read more
After a long debate with myself over four star (which i order very frequently) or papa johns i decided to try papa johns due to... the bad customer service i receive at four star. Jeanie has exceptional phone and customer service skills, even going above andbeyond to let me know that the pizza i chose didnt include garlic sauce, because i said i wanted two more, and she didn't wantme to be disappointed if I only received two. That gave me the opportunity to order more. Just because of that I will nothesitate to call papa johns the next time I decide to order out. Customer service itself goes a LONG way, and the pizza wascooked perfect. The driver was also very pleasant and my food was here in no time. Thanks again Papa Johns staff..you areawesome! Read more
Stuff crust pizza was way to thin. Seems every time we try a new stuff crust pizza from Papa John's it's paper thin until they... figure it out. Read more