Reviews for Tim Hortons in Zanesville, OH
The drinks are always gross and never made correctly and staff seem like they hate it there.
Coffee was not correct on screen told the person a window stated it may be wrong on screen but we remember what you ordered he... was wrong order was wrong plus asked for 3 donuts got 2 Read more
Lady @ window was extremely rude. Didn't even say hi to me. Threw my drinks to me. I understand we all have bad days, but this... was a bit much. Not sure I will be back in the near future unless there is a free product coupon or something like that to getme to try this store again. Service is much better up on Maple Ave. Read more
The drinks were fine but the restaurant was filthy. Floors sticky. Rugs dirty. Bathroom gross.
I have been to this location twice but am not likely to return. Walked in today and the girl didn't bother to say anything to... me. She blankly stared at me for a few minutes and I figured she was waiting for something before greeting me but that wasn'tthe case. I finally gave her my order - 3 medium oreo iced capps and 1 mocha medium iced capp and 20 timbits. Girl said ok youcan pay now and I paid but it seemed low. She came out with 1 oreo iced capp and the timbits, didn't offer to put whipped creamon it and just left me standing there. I called someone else over and explained I didn't get all my order. I had to pay for therest of my order again and the lady didn't apologize. She only said it had been a difficult morning. Fine, but at leastapologize. And maybe do something to make it right. The last time I was there, the employees didn't seem to care to be there orcare about the customers. It was the same this time and I am appalled. As I am in the food business myself, I know this is farbelow any standard out there. In addition to that, the kitchen was a disaster and the crew had dirty shirts. The only goodthing about that place is the seating is really nice. Read more
I stopped at this location on my way back home from visiting family. The girl working let me in to use the restroom even tho the... lobby was closed and then gave me my coffee. I truly appreciate the courtesy of this young lady working and will definitelyrecommend and visit again! Read more
1st time going to this specific location and I LOVE Tim Hortons. My order was a medium peppermint mocha, sausage egg and cheese... English muffin and 2 different donuts. I'm used to the cashier confirming your order when there is such a long line. She juststood there looking amd said nothing with her hand out. And when handing my food and card back to me and still said nothing andwas just straight weird. I received some kind of flavorless latte drink. 2 extremely stale donuts and a sandwich that had agreen egg with no sausage. NEVER COMING BACK TO THUS ONE AGAIN. if I wasn't in a rush to go pick up my kids I would have takenit app back. Read more
Service is good. It’s just the food. Hash brown was stuck to the package. They also don’t have ketchup. Who serves hash... browns without ketchup? Read more