Reviews for Dunkin' in Akron, OH
I personally visit this Dunkin quite often. They are very prompt, friendly, and my orders are always correct. If for some reason... there is something wrong, they do not have an issue fixing it. I also have been caught in many of the "pay it forward" chains atthis location where the car in front me pays for my order, and I pay for the car behind me, and so on. It's fun when it happensto realize that there are decent people out there. Read more
If you want to order the same drink each time you go and still somehow receive one that tastes different each time this is the... place for you! I ask specifically for x amount of pumps of specific flavors each time as well as a specific amount of cream andeach time my drink is a different color with varying levels of my requested flavor. I don?t know if no one calibrates the creammachine at this location, or if they?re measuring syrup without using the pumps on the bottles of flavoring but it?s likeplaying Russian roulette with iced coffees. When they do get it right it?s good though. I will say the staff is always nice. Read more
Stooped here before hitting the highway. The drive thru line was pretty long but it went really fast. Both the girl that took my... order and handed me my drink we very pleasant and friendly. My drink was made correctly. Having a nice staff that can hustlesure makes the start of your day flow smoother. Read more
Something about Dunkin Donuts is the food is always good, their breakfast is better then other fast food restaurants in the... area and their prices are definitely lower then others as well, amazing considering the quality and care that goes into theirmenu. The staff is always a pleasure to deal with. My only complaint is that the drive through line on the weekend is long, allthe way wrapped around to the main road ( Manchester Rd.) an accident waiting to happen. I don?t know if it?s like this on theweekdays because I only go on Saturday mornings. Read more
Just came here for my espresso. The drive through line was very long so I went inside. Every worker was hustling big time! ... They were also very friendly, still carried a smile on the face and was pleasant to interact with. These guys deserve a 10star!! Greatly appreciate the kindness, hard working and great customer service. Keep up the great work. Read more
Every time I go here my drink sucks, today they gave my husband the entirely wrong drink. Dissatisfied, try to be more like... Wadsworth Dunkin. They're great. This is the text I sent my husband for the order, label is what I got, coffee is disgustingthe label and the actual order aren't even similar.. Will not be giving them business any longer. Read more
I ordered A medium latte warm. There was nobody in front of me. As soon as I got to the window she handed me my drink. I thought... wow that was quick because I just ordered it 10 not even 10 seconds ago. I pulled away and I was waiting at the light and I grabthe cup and it was not hot and my coffee was cold so they served me a drink it?s supposed to be hot so probably just sittingout. And I open the cup and it wasn?t even a latte. This is not the first time I?ve had issues with this Dunkin? Donuts. But Iwill never come here again Read more
The only saving Grace here was one young lady who went above and beyond and did a job that wasn't hers in order to get me out... the door. Had it not been for the employees, obviously frustrated and overworked, continuously smiling, this would have been anoverall horrible experience. I would rather have poor food with fantastic organized service then mediocre food with horribleexpo and disorganized service. I would honestly request a refund or a freebie for the terrible experience but I honestly neverwant to go back there again. Manchester Rd, Akron, Ohio. The expo here sucks. Customers are expected to organize their ownstuff based on receipt number. For a restaurant that's so busy I'd expect that they'd have someone to organize orders as theycome and ESPECIALLY as they go. Acustomer informed me that I was supposed to grab my stuff based on receipt number. The leastyou could do is be like Starbucks and put it all together. That saying something because I can't stand Starbucks. Read more