Menu for El Pollo Loco in Alhambra, CA
-
Open:10:00 AM - 11:00 PM
- Contact:
-
Cuisines:
Mexican
Mexican
-
Features:
Takeout , Delivery , Non-Contact Delivery
-
Known for:
Quick bite, Comfort food, Healthy options, Late-night food, Small plates, Casual, Good for kids, Kids menu, Wi-Fi, Drive-through, Popular with Tourists, Dessert, Dine-in, Dinner, Popular Dinner, Lunch, Popular Lunch, Staff required to disinfect surfaces between visits, Good for groups, Mask required, Solo dining, Catering, Family-friendly, Curbside pickup, Fast service, High chairs, Restroom, Seating, Outdoor seating, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Credit Card Payments, Debit cards, NFC mobile payments, College students,Read more
El Pollo Loco in Alhambra, CA, is a Mexican restaurant with an overall average rating of 3 stars. Check out what other diners have said about El Pollo Loco. Don’t miss out! Today, El Pollo Loco will open from 10:00 AM to 11:00 PM. Want to call ahead to check how busy the restaurant is or to reserve a table? Call: (626) 289-9882.
Enjoy your favorite dish at home by ordering from El Pollo Loco through Uber Eats or DoorDash.
For a similar meal experience, check out Taco Bell and Carl's Jr. as an alternative.
Have you eaten here before and want to share with others? Leave a review!
Additional Information
Website
Payment Options
Credit, Debit, Apple Pay, Google Pay
I blame the manager, Don. I?ve been to many El Pollo locations, but this needs some overhauling. 10/27 @ 5:00 pm via drive... thru. ?Sorry no salsa red or green and we don?t accept credit cards.? There were more items they didn?t seem to have, but I wasappalled that this was the second time this week this problem happened. Not providing the basic materials for the employees tomake the food for the customers, and a method to pay for it, not once but twice this week is incomprehensible. How many moreunhappy customers left thinking I?m not coming here again. I was just one of many that was in the drive thru. I feel sorry forthe cashier employees having to deal with the irate customers that were denied other services. At the end I got a cup of riceand medium coke for $9. Read more
I ordered a chicken avocado burrito without cilantro and without cabbage. What I got was a chicken burrito with about 4 or 5... VERY tiny pieces of chicken. A burrito with lots of cabbage and cilantro. Not only was it missing about 90% of the chicken, itwas SUPER SPICY!!! I was only able to eat the tortilla! And it cost me over $9!!! What a disappointment ???? Read more
If I could give zero stars I would !! I also do Uber eats by the way ! I have seen countless customers complain about rotten... food forgotten food and dirty kitchen no soda sticky nasty counters and floors but I still got food here today in a hurry ! Notonly did I have to wait 20 minutes for them to bag the food sitting there already ready but there was a hole in side of myburrito as well as no chips with my combo then a duh in space response when I asked for the chips my wife took one bite of thechips and it was undercooked like zero crunch just horrible customer service I?ve seen staff managers yell at customers whenthey are just upset wit the whole situation I don?t recommend this location to ANYONE Read more
The portion size of my family meal was low on my sides. I paid $37.00 dollars for a 12 piece chicken meal. My 3 sides were too... low I want a refund back. Broccoli side was low, Macaroni was not to the top of the cup. Gravy sauce too low, and mashedpotatoes side was also about half way but closer to the top but not to the top. Chicken was good but how are 6 people suppose toeat from these sides when they only feed 3. False advertisement I think on the menu for the side orders when it says feeds 6.Then they didn?t have No green guacamole salsa, No Pico de Gallo, no chipotle salsa. No corn tortillas. They only had jalapeñochili sauce in packets. They called me for my order kind of quick in about less than 5 minutes so that was good too. Read more
Q & A
Activity Feed
FAQs
When is El Pollo open?
El Pollo is open on the following days:
Monday: 10:00 AM - 11:00 PM
Tuesday: 10:00 AM - 11:00 PM
Wednesday: 10:00 AM - 11:00 PM
Thursday: 10:00 AM - 11:00 PM
Friday: 10:00 AM - 10:30 PM
Saturday: 10:00 AM - 11:00 PM
Sunday: 10:30 AM - 10:30 PM
What forms of payment are accepted at El Pollo?
They accept Credit, Debit, Apple Pay and Google Pay at El Pollo.
Does El Pollo offer delivery?
Yes, El Pollo offers delivery.
I frequent this location often and I am generally satisfied. However, this Saturday evening I was less than satisfied. I... purchased a 16 piece family meal. As I was receiving the bag of food from the cashier, I realized I was not asked whether Iwanted mixed or leg and thigh. (I am sensitive this this as my husband will not eat thighs.) I asked the cashier whether myorder could be fixed. She turned to another employee and I could see that I was being perceived as a problematic customer. Thesecond employee approached the window and asked something like, ?is there a problem?? curtly, which confirmed my impression. Iwas told that because the food was in my possession, nothing could be done. I left but returned because I also wasn?t givensalsa. Upon returning, I spoke to a shift lead who was absolutely lovely. She understood me and provided the food I needed formy home. It is a lot of money to purchase these meals, especially these days. It was such a relief to feel valued as a customerby her. Thank you. Read more