Reviews for McDonald's in Alpena, MI
I literally could of died had I been allergic to pickles. I always ask for no pickles. This time they put not one, not two... (which is the normal I believe is 2 not sure tho) I had SIX. ???????? I couldn't even eat my burger after that. And each time Icome here I spend more than 20 to 25 dollars. Read more
Garuntee that you will up and wait for your food and someone will be confused on what your order is. Please remain calm during... this time. Remember these are kids working jobs not 5 star Michelin star cooks. Never had a bad experience here and thesandwiches normally are assembled in a eating fashion unlike most that throw lettuce all over the box and you can't eat untillyou get home. Read more
I cruise the drive through a few times/week for a Coke without ice. The very pleasant young man who accepted my payment this... afternoon thanked me for being kind! I found out that he?s only 16 so has many, many years ahead of him in the workforce. Kudosto him and his parents for the polite, hard-working person he already is! Read more
If you want hot food and decent customer service, visit one of the other two McDonald's in Alpena. The food was cold and the... customer service was horrible. I ordered my food at the drive thru window and as soon as I drove away and I found my fries werecold so I went inside to exchange them for hot fries. The girl at the counter was rude and didn't want to give me new fries soI asked for a manager. I told the manager I wanted hot fries instead of cold fries and I thought her employee owed me anapology. The manager told me "she is not going to apologize to you and if I make her she will quit." She did give me some hotfries (1/2 the order) and tossed them in my bag. I called later that day to talk to the owner and had to leave a message. I amsure the message got thrown out because it's been 2 days and I haven't gotten a call back. Read more
I had to file a "Ethics violation" with the corporation against this McDonald's to get my last check. I contacted them numerous... times within a month, to get my check and they wouldn't give to me a reason or even respond. I finally got a phone call after Ifiled a Ethics complaint and the manager lied, saying I didn't fill out my paperwork. That's a lie since, I did an hour laterlong orientation with a manager and started working the next day. If they would be this deceitful to a ex-employee, then theywould do it to any employee or even worse to a customer. I definitely want the community to know the lengths these managers willgo to not admit a mistake or apologize... Read more
The staff was super friendly and really nice. We ordered 20 cheeseburgers and it was later at night so we thought it'd be an... issue but they had our order out so quick. We were maybe there a total of 10 minutes and didn't have any issues. Of course,we'll definitely we back!! Read more
Sick of wasting money at this place. Every single time something is wrong with the order. I do not recommend coming to... McDonald?s in alpena Read more
The food is always usually pretty good and the managers are respectful but this place hires some of the biggest idiots! After... repeating my short simple order over 3x they still had it wrong but I was hungry and just took what they had on the screen.Finally got my order and there was a hair on the inside of my milkshake you could see on the side of the cup. The manager wasembarrassed and was very kind and personally made a really good one and made another for the unusually bad visit. Though thishas happened this place is usually really good and I would recommend it to McDonald's lovers. Read more