Reviews for Papa Johns Pizza in Alpharetta, GA
Worst store ever and deserves less than 1 star. Only reason we eat there is because of BOGO offered through Milton HS football... coupon - the only reason. We were just told they no longer accept this coupon because of the GM. The coupon runs through4/2023. They just lost business from a 4-year once a weekend loyal customer. Read more
Called to place a pickup order, tried to order several Papadia sandwiches and a pizza. I asked for the sandwich to have light... sauce and no cheese. I was told sandwich can?t be changed, it clearly ask on the website if you would like to customize yoursandwich. I asked if sandwich?s were made to order or pre made. I have been ordering the same sandwich for months and alwaysdelete either the sauce or cheese. Since when can?t you order a sandwich to suit either your taste or dietary needs. If you likePapa John?s find another location. Read more
Was regally trying to give them the benefit of the doubt. They just don?t care they are burning pizzas and delivering horrible... food Read more
Don't order food from this place!!! I ordered online and the driver showed up with only half of my order. I called the store and... the employee who answered told me that the driver was on his way back with the other half of my order....he never arrived. Iwill not be ordering from Papa Johns in the future. **Update...I called today to speak to the manager...the employee whoanswered stated that he was one of the managers...I explained my situation and he said, "ooh, ok" and hung up the phone. Whatgreat customer service!! So to sum it up...the food ...if you even get it...sucks . .and the customer service is what you wouldexpect from Guantanamo Bay food services. Read more
Surprised by all the negative reviews. This is one of the best-run pizza chains in my opinion. Order on the app and pizza is... always ready on time and accurate. Only have one occurrence where our order was wrong but management resolved it quickly. Read more
So disappointed with the service here lately. Took a bit of my pizza only to get a mouthful of parchment paper?? Disgusting!... Last time we ordered got a papdia sandwich with no sauce and burnt to a crisp. Seems like poor service is the new norm here.Hopefully corporate reads these reviews and cleans house with the current staff! Read more
Ordered a pizza for carry out. Took the pizza to a friend's house (they are moving in) and it wasn't cut. Had to tear the pizza... in order to eat. Called the store and they offered to replace the pizza if I drove back. They didn't offer for a free pizzaanother time or to send a driver with a cut pizza now or a free brownie some other time, etc. Why would I want to drive 15minutes each way to correct the error of that Papa John's location? We tore the pizza and ate it. I am not happy that a bettersolution was not offered. When does it make sense for the customer to go out of their way to correct an error of a store? ADDEDIT: Was contacted by management. Management went out of their way after review to correct issue. Upgrading from 1 star to 4star for the effort Read more
Like it edible... I've been going to this location for years and been watching as their quality go down the drain, the last time... I got a pizza here it was like a NY style type of pizza? Like a thin pizza with huge crust, and it was a stuff crust, but therewas more pizza dough at the crust then the rest of pizza. At the same time I don't think they add enough cheese or extratoppings at all cause when I was finishing my first slice in my car (Yes I do that and before driving) the pizza was crunchy andtaste burnt?! Like I know they didn't just look at it and was like "Yeah good enough.". I don't know what is going on butsomething has to change there. Maybe add the needed cheese or stop using small dough to save a few pennies. And no, your doughisn't expensive, it's like 25 cents per large dough you have. Read more