Reviews for Domino's Pizza in Ames, IA
Terrible experiences with this store. Multiple times items are missing from the order. My last order I called to complain, and... they said they would send the missing items to the delivery address. After an hour of waiting, I called again to check if thedriver had left yet. I called the store for more than 20 minutes and the only times they picked up the call was to hang up on mewithout saying anything. All I want is a refund for my missing items and I can't even speak to anyone at the store. Avoid thisplace because they will screw up your order, and apparently sometimes they'll avoid customers too. Read more
Didn't send the salad. Driver said he would return with the salad but never did. Another group had also put in a separate... order. They were missing items from their order too. I know it was within an hour of close but if you take an order and youtake payment for the order then you should make sure you send out the entire order with the driver. If you are the driver andsay you will return with the missing order, you need to return. Very unhappy with the service. Will reach out to Corporate aswell. I wish I could take back the tip and cancel the order. Heads up if you place an order check the order when the driverarrives and if it is wrong, have them call the store before they leave. Better yet, pay in cash. Then if it happens, only payfor what you received and don't pay the tip. Read more
Quick and yet delicious pizza. There's is almost always a deal online. Staff is friendly. It has been years since I have gotten... pizza from Dominoes this experience will get me coming back the next time I want pizza. Read more
Wish so bad I could put 0 stars, every experience with this place has been awful, accepts payments but then your order never... arrives, and if it does its burned damaged and cold, do yourself a favor and don't even consider ordering from them. Wish I'dseen the other reviews before I ordered Read more
i?ve had the worst experience with this dominos don?t ever order from here. They have canceled our order without calling or a... message and another time just it said delivered but our pizza never made it to the door. I?ve never had a worst experience withany delivery service. Read more
Two days in a row I have ordered from this dominos and it has been the worst experience i?ve ever had ordering anything. They... have gone from canceling our order with no call or text to just plain not delivering out pizza. When called they there is nobodythere to even talk to. They have closed early multiple times. Worst ever experience i?ve ever had from any dominos. Read more
I work overnights and ordered a pizza right before they closed. The domino?s on Lincoln way, was kind enough to keep the store... open after they closed so I could get my pizza. Outstanding customer service! Read more
Pretty good pizza and customer service was good. I hate their website though.