Reviews for Kum & Go in Ames, IA
The one thing that's good about this place is the entire staff. Everyone here is hardworking with a great attitude. However, the... new way to order is stupid. I used to eat breakfast here nearly every day I work, but with the new ordering system you cut outthe sandwiches I would buy. Not cool. Read more
This location has always been one of my favorites. They have such great stuff and just about anything you need. The new manager... Seth is super polite and friendly. ???????????? Read more
Friendly staff, taking extra cleaning measures, all wearing masks..greatly appreciate their hard work.
It?s fine, but with a much better HyVee gas just down the road I almost never stop in here. They do have a kitchen that makes... fresh food and you can order food if you?d like. There is also a dining area, which would be nice for truckers I imagine butI?ve never had a situation that I would want to sit down and eat at a gas station. Read more
This place is always clean and never too busy! The are competitive with the gas prices and offer great savings in store. They... have a place where you can get fresh made food there. A lot of selection for travelers who are coming and going. Perfect reststop too. Bathrooms are always clean and the people there are always nice. Overall, when I come here it's never a bad time. Read more
Nice place but could have a cleaner bathroom also it has a big sign of a "and" which is pretty cool
I have had good and bad experiences at this location. I continue to go back to this location because it?s close to where I live.... The actual convenience store itself is good. Fuel is well, fuel. However, the car was at this location is sometimes less thandesirable. On January 14, 2015 I purchased a car wash with my fuel purchase. It was a decent day outside so I decided to cleanthe car up. I was in the car wash and everything is going fine until the car wash ends, blowers start, and the door goes up.While the exit door was going up, it suddenly slammed down. I was stuck with the blowers going for about a minute and unable toget out of my vehicle due to that. The person behind me started to proceed into the car was, after the blowers stopped I got outof the vehicle to try to get the other person to stop coming in the wash at the same time. I was worried the blowers or actualcar wash could start up while I was outside of my vehicle. I then called the store and told them I was stuck. The manager of thegas station got me out of there. I asked for a refund due to the inconvenience of being in the wash. The manager said that the?Snow on the door made it slam down.? I didn?t see ANY snow by the door. In February I decided to give this place another chancewith my business, it was a cold day when I purchased yet another car wash ticket and didn?t wash the car. Every time I wanted towash my car from that point forward the car wash was always CLOSED. The ticket later expired and I was out $7. Needless to say,make sure the car wash is fully operational before purchasing. Read more
This has been my favorite K&G since I moved to Ames 4 years ago, since then its seen some improvements which are great. However... recently it has been very dirty the pumps are nasty and greasy which in turn gets my steering wheel and shifter nasty andgreasy, the bathroom is in total disarray, there was actually feces ON the only roll of toilet paper in the bathroom (btw theycant be botheted to put the roll of paper into the dispenser it just sits around.) This place has gone WAY downhill since Imoved here. I will be taking my business to the Hyvee gas down the street. Read more