Reviews for Osmow's Shawarma in Ancaster, ON

I have had better Lebanese food experience. The staff was not at all interested in taking order or prelaring food. Least... interested and the Philly melt tasted the same as chicken shwarma. Waste of money. Read more

Ordered takeout. Staff was very friendly and helpful. Tasty food and well portioned. Very pleased they had kids combo options..... kids enjoyed it as well. Read more

Mediocre to decent food. Just wish they focused more on cleanliness and friendliness. Upper James location also stuggles with... cleanliness. I shouldn't have stuff on my shoes after walking to the bathroom. It's gross. The lady that helped me was notfriendly. I can't see this place lasting very long the way its going. They always have a tip option for whatever reason beforeyou even get service, so don't bother tipping because they don't seem to have gratitude. 2 stars because the food is sometimesgood. Read more

They say they are open until a certain time but if you arrive with less than an hour to close, 30min prior in my case, they will... tell you they only have one or two things available. In my case I am vegetarian and they said they could not make anything andthe staff gave attitude when I asked if they could make one of the options. They start closing too early and lost business as aresult. They were happy to see me leave?This has happened multiple times which is why I?m giving 1 star, I can understand onceor twice, and I?m not hasty to leave a bad review, but over 5 times now they start closing with an hour left of time on theclock. If you are open until a certain time then serve your customers until then. I?ve seen other people leave as well for notbeing able to order what they want. NOTE TO ALL: do not go if they close within one hour. Read more

Excellent customer service and the staff is very friendly and polite. I love falafel wrap and the meals were delicious. I would... definitely recommend to those who wish to enjoy amazing Mediterranean food. Read more

Loved the restaurant,amazing food, staff and ambiance. I had a great time here, would definitely recommend to those who wish to... enjoy amazing Mediterranean food. Will definitely be back. Read more

Poor customer experience. I visited 30 minutes prior to close and ended up leaving without ordering because the workers just... seemed like they wanted to go home. The menu's were already turned off, and despite being open the workers seemed unwilling toserve. Disappointed with the service, and do not recommend over the alternatives in the area. This location is a last resortfor me. Read more

Our first visit to this location was a pleasant surprise. The staff was very helpful in guiding us thru the menu and offered... valuable suggestions. The service was prompt and the meals were delicious. We?ll be back. Read more