Reviews for Subway in Arab, AL
This store has gone extremely downhill. I worked here in February of 2020. I was told I would be working the next week, and then... a manager pulled me to the back and fired me because I wasn't "Learning fast enough" despite only working there for three days,each only four hour shifts. How could you expect me to learn everything in three days? Then I learned what they do is they hiretwo people at a time and only keep one. This situation in itself was terrible but not why I'm leaving this review. Every time Ihave eaten there since, and trust me I have a lot in the last three years, the veggies are always dry, and once one of my greenpeppers was literally brown and black. I called the store about it multiple times and when they finally awnsered I was told theywouldn't give me a refund because she prepped the green peppers and they were fine. The owner doesn't care about the customersand it really shows. Read more
My son and I love the subs and pretzels but here lately when we've went the staff has been very disrespect, extremely rude, and... honestly down right lazy. It's been different people but all of them have treated us like we're wasting their time. Not sayingthey should be perfect but a little effort and self respect with manners could get them better reviews. Read more
Went into this subway to get two soft pretzels the clerk said they would close in 5 minutes and refuse to serve me, Even though... they were open for another 5 minutes when I walked in. Read more
The first visit I picked up my mobile order to find neither sandwich had any meat on it when they were supposed to so I had to... drive back. The second visit I Was told my mobile order never came through even though my money was taken and I had the orderconfirmation, was told I could not have a refund or my order made by the workers. By the time the next day I was told I couldhave a refund through email, I went back into the store and was told I could not have a refund. Fix your app or fix yourcustomer service. Read more
Jennifer acknowledged me but continued to stock instead of taking my order. Then when the other employee helped me because... Jennifer walked off she threw the lids to the cold table down angry that she had to finish my sandwich while her co worker gotmy drink. Grabbed a nasty knife with dried up sauce to pack and fold my sandwich. I said no mam. You need to wash that. Shegot even angrier and threw the knife in the sink so hard you could hear it bounce. I asked her co worker to finish my food andJennifer literally made a growling noise. Why is she waiting on your customers? The co worker was pleasant. August 2nd 510pmvisit. Read more
Can I rate a -1 star ? I am , due to work beside this location daily. As a convenience I often eat there. As in yesterday. So... today I walk up and ask the employee for a fork. A 2cent plastic fork. She handed it to me . But then I was stopped by thiswoman claiming to be the owner. She said ? we don?t just give out our silverware to people? I tried to introduce myself and tellher that I am here often. She interrupted me to say ?sorry we just don?t?. Well guess what that 2cent fork costed you a repeatcustomer . Not like I didn?t go back and buy a pack at Walmart. But wow it is just the principle. And it?s not silverware it?splastic. Read more
Took my son here at 930 pm. 4/29/19 Monday to grab a bite. Order made and sitting at 938pm. My son has gotten all his food out... to eat and whoever/woman was working this closing shift...on this date rudely says "The dining room is closed..since we close in20 minutes" She walked in the back. Why couldn't we finish our meal and leave. Would have taken 10 whole minutes. Bad service. Read more
Great customer service