Reviews for McDonald's in Atwater, CA
Service was poor got no receipt hassled when they finally brought my food out
Highly highly recommend not letting kids play in the play area of this McDonald?s until they start cleaning it daily?.both of my... girls got really sick after I let them play there? Read more
On several occasions while waiting for an order, I have had to wait over 15 minutes before even being acknowledged. I have even... noticed other customers standing and waiting for long periods of time before their orders are even taken. Some have even left.It may or may not be a short staff issue. I have witnessed several employees standing around shooting the breeze and ignoringcustomers. Some of them display attitudes as if you're bothering them, disturbing their conversations. At the drive thru, whenpulling up, employees have stood with their backs to the window for several minutes before acknowledging you're there. Thislocation is the worst In the area and are in serious need of customer service training. There are very few of them that displaycustomer care. But the majority don't. Something needs to be done. Read more
To all to know played $15bucks for two Mic dubbals not the best meal in fact look at at that time could resin if it had ben set... on no thank you micky mouse buy the frys had bein the one thing that was and looked and tast like real good! How do you salesomething that on a posters looks like a hamburger but the sale i got was not any way the same! Also we decided to eat thare butdid not get a diner tray? Ask do you have theme , I got a look that mean nothing not once but two times do you even care if thetable may be full of germs . I'll not go to your low service again. Read more
Wow. Let me say, the service couldn't have been much worse. There was one person sort of covering the front. One couple walked... in and waited five minutes to have their order taken, and no one was in front of them. I was picking up a mobile order andwaited 12 minutes before I was even acknowledged. When I gave them my order number she said "Oh it's right here" then went andgot it from someplace out of view of the counter. I've been to many fast food restaurants and to McDonald's all over the countryand never have any of them provided such horrible customer service. Read more
The food is made well and served in good time, but the rest of the experience is terrible. Every time, they fail to address that... the customer has approached the front desk to order. They simply glance at you without even saying "hello, we'll be right withyou," which makes a world of difference for the customer's experience. I requested help, and all they did was glance back at meuntil I addressed them a 2nd time. The person working the register walked away from taking my order TWICE to do other thingsrather than addressing one thing at a time. And especially the soda dispenser area is not well stocked or kept clean. Read more
I ordered a $11-$12 large chicken sandwich meal, they didn't put any sauce in the sandwich, literally just chicken and bread! No... ketchup for the fries, highway robbery. Read more
Today's visit at McDonalds was horrible. The kids area was a complete mess. There was trash on the tables under the tables and... all around. The staff was on their phone and you could hear them cussing to each other. I've been here many times but today wasnot a good day. Read more