Reviews for Whataburger in Austin, TX
So far, this is the best Whataburger experience I've had ever. Food was so delicious. Never say anything good about any... restaurant. And never give a 5 star rating to anyone. So keep up the great work. Read more
I arrived at 11:09 p.m. on 9/9/22 to place an order to go in the restaurant and was told ?We are not servicing in store due to... low staffing. You need to go through the drive through?. With an understanding I left to go back to my vehicle when I noticedtwo other cars pulled in and the guests entered. I stopped and stared inside to see if they will be served and to my surprisethe same person who?d stated the earlier took both parties? orders. I was extremely upset at what I had witnessed and waitedaround to confirm that it wasn?t a pick up order as they had transacted as if it were a normal order. That was lousy of yourstaff member or whoever was managing that night carry out that protocol. Read more
Had heard about but never had a whataburger until today. It was big and tasty but the fries were pretty greasy and the onion... rings were down right nasty. Do love the spicy ketchup the rest didn't live up to the hype. Might try a different location tosee... Read more
2 stars for the food always being good (because it?s whataburger), but my mobile orders are consistently missing items and the... service is unfriendly. I just got home to realize a burger was missing from my order; I called and drove all the way back to getit corrected, and didn?t get so much as a sorry or a free cookie or anything. I?ll be choosing a different location goingforward. Read more
Just moved back to TX and how I missed Whataburger - my burger was better than I remember and service was great at this... location Read more
I bought my car here over a year ago, and it was a good experience. I got my quick service on my car today and it was nice.... There was water in the waiting area and lots of places to sit while you wait. I got seen very quickly especially consideringthat there were probably 10 people there for service too! Read more
Was busy running errands and we needed food so I stopped at Whataburger for a naughty fast food treat. It was busy so I... ordered two of the exact same meal to keep it easy, #1, no onions, no lettuce, add cheese, Dr. Peppers. The first sign thatperhaps things were amiss was when we watched an employee give our drinks to the car ahead of us and then bring them to me. After handing them to me he apologized and offered to get new drinks but I figured I could wipe them down at home, no big deal. Then when he brought the food out he apologized because the bag was melted from coming in contact with a hot surface, he offeredto get a new bag and I declined. When my boyfriend pulled a burger out of the bag he said, "did you order bacon cheeseWhataburger Juniors?" and showed me a burger that looked nothing like what i ordered. They clearly gave us someone else'sorder. But whatever, he ate it. But when I finally sat down to eat the other burger is when things REALLY got interesting. Myburger was also the size of a Whataburger Junior, the patty was thin like paper and sad looking, there was bacon and cheese butnone of the other standard burger toppings, but the truly noteworthy thing about it was the UNGODLY amount of mustard on it. Like, if you ordered a mustard sandwich you wouldn't have expected this much mustard. It was oozing out making a mess before Ieven touched anything and the moment I touched the burger there was mustard everywhere. It was literally an insane amount ofmustard. The person who did this should probably seek help because they just are not a sane or reasonable person. I likemustard and I tried to clean things up and eat it but it was inedible and I threw most of it away. Obviously the guy strugglingin the parking lot was having a rough time, but I can only guess that his chaos was a symptom of the horrendous atrocities thatwere going on in the kitchen... Like I'd almost like to meet the guy who made this burger because I can not im Read more
Fast food is a hard business to keep positive and amazing workers due to it being such a stressful environment. Somehow this... location manages to keep extraordinary workers on who always do a great job. Highly recommend! Read more