Reviews for Arby's in Avon, IN
I wish they would slice the roast beef at the time of the order like Arby's used to. It definitely tastes better than slicing... and having it sit around. They need to clean the dining room more often. Read more
Ordered a super roast beef combo and the sandwich had hardly any roast beef. This is the second time in four months I had a... horrible excuse for a sandwich from this location. I love Arby's but this location definitely needs some training on how toproperly make a sandwich. If anybody reads these reviews please offer a helping hand. The Arby's off of exit 95 at the Loves isawesome every time but this location needs some work! Read more
Picking up a DoorDash order from this location. The sign outside said that the dining room was open so I parked. Two employees... saw me, ran to the door and locked it before I have a chance to make it there. It was 10:30 in the morning. I go through drivethru for the order and waited another 20 minutes for the order that should have been done a while ago. When I finally got thefood and drove off, I noticed several employees in the dining room eating meals. Kind of ridiculous, will be declining ordersfrom that location. It wasn?t even my food but I was also disgusted that employees were handling food without gloves. Servicewas seriously poor, super unprofessional. Read more
Bunch of incompetence at this Arbys. Fire the employees because they are putting out trash food and ignoring customers orders.... Will never eat another Arbys meal. Worthless. Deserve less than minimum wage. Read more
I know staffing is hard for businesses these days and I greatly sympathize to a point; where I draw the line is flopping on... basic social responsibility by a restaurant to put out something one wants to eat. I?m getting my appetite back in the middle ofCovid isolation, and my first Arby?s Wagyu burger without tomato seemed like a bright spot. What I received was crooked slopwith tomato pitched in a wrapper; the burger center was mealy compared to its edges, and I moved through a share of napkinswhile hoping not to get gut bubbles later. Everybody has their stories of fast food gone wrong. I just have to say who is okwith giving what?s in my included photo to the public? Apparently, attendants at the Avon Arby?s. Have we sunk so low thatexchanging hard-earned-inflated money for trash is no big deal? Automation in this industry can?t come fast enough. I supposeone of my purposes writing this particular review is to warn customers: take the slight inconvenience and check your drivethrough order. On the flip side you?ll have to gridlock back through line. Especially since no dining room service was availabletoday for those who would be able to access. While I?ll eventually eat at Arby?s again, the Wagyu burger is a burned bridge.**just a follow up to Arby?s response: I filled out their ?We Make it Right? form per their request. They responded with anEmail apology and promise of some sort recompense. 2 weeks later, I received a standard apology letter and gift card for freemeal. Read more
Placed and paid for an order for pickup at this location through the Arby's website, but never received my food when I arrived... at the restaurant. My confirmation email said the order would be ready for pickup at 11:15 p.m. and I arrived at this locationat that time. The drive through employee curtly told me that the order with my name didn't exist and that he'd been watching andwaiting for online orders to come through "for over an hour". I showed him my email confirmation just to be sure, but he told methere was nothing he could do because it was the website's fault and shut the drive-thru window without saying anythingelse. I'm not sure if he was lying or if the order really didn't go through, either way the customer service was superdisappointing and I would just like the money I spent refunded. Read more
Place was very clean and the cashier was very pleasant. Our food was piping hot and served relatively quick for an Arby's. This... location and the one in Lebanon, IN are our favorite ones to visit. Read more
Food was good but the manager tonight kept scratching his crouch like he was getting a weggie out or something. He kept doing it... in the window. Going away from the window and still proceed to bag food. I will not be coming here anymore. And I love arbys. Read more