Reviews for Starbucks in Baltimore, MD
Very large location with plenty of parking spots. Drive through line can be long but the staff here is trained really well.... You?ll be in and out in under 5 minutes even with a rush. Food and drink quality is the same as other locations Read more
Very nice service... drink could've been stronger and sweeter.
Just went in to get a hot Chai latte and add cold foam and a barrister with purple hair(possibly a manager) said ?for our... safety? we don?t put cold foam on the hot drinks because of bacteria? mind you I just had one 2 days ago?so idk what this issuewas. Plus the location was DIRTY at 9:20 in the morning. Read more
Very weird experience. We walked in, accidentally dropped an empty soda bottle one of us had been carrying and the cashier told... us we can't throw things in the store. I responded with we're not and then we continued to order. They seemed very annoyed whenmy friend didn't have enough cash and I had to give her a dollar, acting like we were wasting their time even though their wasno one else inside. After we got our drinks, with one being wrong in the process, we all had to use the bathroom. As we walkedback there, the male employee who took our order chased us five young girls to the bathroom to tell us it was company policythat we couldn't go in together, which we had no plan of doing. One of us explained that we weren't, we were just waiting forthem to open up. It was overall a very strange encounter and I don't know why it happened, just that the whole thing was superweird, especially the last event. Read more
Please reconsider using this location the customer service is very poor although I spoke to the Assisting manager/ Levi on... Monday morning May 16th and was giving free drinks and a $4 gift card. I felt like that was a slap in the face Anything to shutme up and get me out of the way. He apologized for the situation I had but never said anything about reprimanding the 3 youngladies 1 with multicolor hair very unprofessional looking .I feel that the customer service level of training for any positionat this location need to be revamped.The watered down drinks that I got 15 minutes before closing which I felt was rushed $15For 2 drinks I expect a better Customer service experience. Read more
Stopped for a Spinach Feta & Egg White Wrap and Coffee Latte while on break while driving my Lyft routes. It was a nice break.... Sandwich was scrumptious and the coffee is always on point. Staff friendly! Restaurant clean and neat. It was a line through thedrive thru but not inside. Thank you for the friendly and welcoming environment. Read more
Grab a hot Matcha Green Latte in route to my clients and a slice of pumpkin bread. The Barrister was very friendly and service... was pretty quick. #msbhavebeauty Read more
Counter staff disinterested. Not particularly busy, just talking to someone they knew. Won?t be back.