Reviews for Dunkin' in Blue Hill, ME
First, you don't write a review for a chain unless the experience is extreme. For a change I have had an amazing experience at a... D&D. The young man behind the counter was friendly, attentive, and considerate. The work in the back was orderly and efficient.I have finally found workers who work hard, deserving a real wage. Read more
Wish I could leave less of a star because one is far to much for this useless place Service is lackluster and workers are lazy... and lie to customers so they do not have to work NO Hot chocolate but can a frozen hot chocolate??? Useless staff find anotherstore Read more
For some reason the donuts here are better than other dunkin donuts
Hair in my sandwich tried calling five times in a row nobody picked up. Leaving was rushed at the window and then the lady had a... problem with us adding stuff to our order. I always have a problem here. Even if it?s just a coffee Read more
This store really needs to up its cleanliness game. The restroom looked like it hadn't been cleaned in weeks, even though there... is a sign that says there restrooms were deep cleaned every 60 Minutes. The food preparation area just behind the counter wasfilthy, with crumbs rappers and overflowing trash can clearly visible from the dining room. Read more
Morning shift including Shelley and Jonah are delightful, helpful, friendly and courteous....Afternoon is an entirely different... story. Miserable, rude, condescending and confrontational. When you correct them on repeating your order back to them wrong,they snap back "That's what I said" and then you go to the window and they still have your order wrong. When you try to make agesture to buy the product to prevent waste, they jump on you for tapping on the glass to get their attention. I would love tosee what a waste sheet looks like for this particular store at the end of the day! After going nearly daily for 18 months, Iwon't be going back. Dunkin has never been my go to for coffee, but my husband and kids loved it. As of today, I refuse to giveDunkin any of my money for any family members. Read more
Have Not had a problem with drive through. Pleasant easy experience. -Going Into and Ordering has taken way Longer then it... should.- A suggestion I Have and or thought is - if they could get a rhythm going from customers inside the store ordering andthe drive through I believe they could get all orders right. -I do Agree though it seems if Dunkin had another set of egg andbacon heaters or cookers what ever they are. They could do better for the amount of people that do go through there. I have hadmy order on coffees wrong many time for me so I DO Drive Through its grate people every time. Read more
Terrible customer service. Not by the young person at the counter (who seemed new and just needed some guidance), but by the... bleach blonde older woman who was at the cook station. She was SCREAMING across the lobby at the cashier ( with customerswatching) asking what bagel I ordered and when the the cashier was too stunned to respond she screamed at ME and thought it wasokay if she just added ?honey? when addressing me. I told the cashier that she didn?t deserve to be spoken to that way. Therewas a nice younger man (tall, blond longer hair) that was very kind to her and helped her. My everything bagel had maybe 30%coverage of seeds. Read more