Reviews for Subway in Boston, MA
I was able to eat here for just one time, and saw that the service is terrible. The people working here were so rude. I wanted... to get the juice from the fountain, but they said it is not possible because they're closing soon and they threw all the juiceaway in front of me, and the closing time was not even near at all. After that, I came here several times and they were closedall these times, even though the closing time says 10 pm for mondays to fridays. Today, I came again just to check for the lasttime and the time was 8pm, they were stupidly closed again! Never again!!!!!! Read more
If I could give this place zero stars I would. They have HORRIBLE customer service skills. I ordered a salad and realized I... didn't get any dressing. I walked back in and it was a different gentleman up front on his phone I asked if I could have somedressing. He was so engaged on his phone he didn't hear me ask for 2 dressings so I had to ask for a second one. Then I asked ifthey had crackers and he walked to the back which I saw him getting something I assumed crackers then I noticed he was taking awhile to come back. So I asked if he was getting the crackers he said very rudely I said no we didn't have any. I told him Ididn't hear him obviously, because I was still standing at the counter waiting and you saw me waiting. He then said well I saidno rudely again and another lady intervened by saying no ma'am we do not have crackers. If he had not been so focused on hisphone and focused on the customer he would have known I did not hear him answer me. This was my first and last visit to thisstore. And employees should know if you are going to be on your cellphone, standing up front is not the place to be if you don'twant to assist any customers. Read more
It's Sunday at 5:39pm. Lights on, staff talking rudely. Other people walking in to eat. Employee says they are closed. No sign... with hours. Online shows they close at 9:00pm. Can't rate the food or quality of service because they were closed. Guests shouldnot be allowed in when store is closed. It's hot, children are hungry and I was looking forward to some old brown fixings. Pearlvision is right next door and they are terrific. Read more
Came in for a quick bite. Was greeted with a Happy New Year greeting and a suggestion for a new grinder. Took the suggestion and... it was delicious! Read more
Located at very prime location. Seating arrangement is there and pretty good, its very clean inside. Its Subway so food is fresh... as everytime. Read more
This subway was in a pretty prime location, this is a mainly a comment to the management. They have about 3-4 people working... there, and one of them, a woman who clearly did not care about her job yelled at you what you wanted then proceeded to basicallythrow meats on you sandwich with no care how it was being placed or how many slices were on there and shove it along. the restof the staff were very nice although a couple weren't trained properly. you would want your best employee at the start and endof the line, and this woman clearly want to be there, so pay closer attention next time your in there, i think her name beginswith a J hope this helps. great location for revenue. love the franchise. Read more
sunny, clean, comfortable space. good music playing. you can watch the news while on lunch or just people watch in city hall... plaza. breakfast sandwiches are great any time of day. love the flat bread. quick, easy, & healthy :) Read more
No public restrooms because it's temporarily closed. Limited dine-in service and takeout only.