Reviews for Starbucks in Canandaigua, NY
We love going to this Starbucks. They are fast and always get our order right.
I come here multiple times a week and I have had mostly good experiences. Most of the time service is great. However, I have... had my drink size messed up quite a few times now. Today I ordered a venti strawberry cream frap with extra strawberry andmatcha. I am assuming they heard me wrong through the drive thru, so they tried to give me a grande instead, so the girl at thewindow took my drink back and I believe they just threw it back in the blender with more ice because there is ice chunks so bigthey won?t fit through my straw and it?s all brown. The other time my frap size was incorrect they made a new one and let mekeep both. Read more
My order was beyond messed up && I asked for my drink to be double blended.. it wasn't, but thankfully it still tastes good
The entire Venti drink was 90% ice. Took two sips and it was gone?. Very disappointed.
First time ever ordering from this location even though I've lived in the area all my life. I did a mobile order and it was... perfect. The staff was so friendly. This is definitely a popular place with a constant line around the building. Read more
I normally go to this Starbucks but lately each time I go to get the Brown Sugar Oatmilk Shaken expresso it has been horrible. I... have had my daughter bring them back in to have them remade and the Barista was very nice BUT the drink was made just the same.Seems to be an issue at this store. Please train them as this is an expensive drink. I just ordered 5 through the drive thruand all were horrible. Read more
the line was long in the drive thru so my mom decided it would be faster to go inside. well, she ordered me a caramel... frappuccino. there were three people behind her and they all ordered 1+ drinks. took 15 minutes to get a caramel frapp andeveryone else got their drink before us. when my mom asked where it was since the others in line behind her got their drinkfirst, the gentleman at the cash register claimed that they were mobile orders. they were in fact NOT mobile orders because theyall verbally ordered!! at least the drink was good but customer service could be better. i understand things like this happensbut???????????? Read more
ordered thru uber eats, starbucks never confirmed my order was ready for pickup, by the time my order arrived it was clear my... frappe had been sitting out for a while. no fault to the driver i was watching the tracking the whole time he went to check onthe order despite it not being ?wrapped up? yet and quickly arrived after that. disappointing to get a melty frappe after 50minutes of waiting Read more