Reviews for Cold Stone Creamery in Canton, MI
Very slow service, after waiting 30 min they didn't have waffle cones so I took a cup. Asked for Oreo and got plain vanilla.... Took one spoonful and tossed it out, tasted like pure butter fat, not good at all. Read more
I wrote a review a week or so ago . I don?t see my review on here now but I wanted to give an updated review . I called with a... complaint and Marissa , the new manager , met with me and couldn?t have been more understanding and helpful . Not only did shemake things right for us , she went above and beyond to make us happy and reassured us changes are being made at the Cantonlocation . I will definitely be back with future orders . Marissa was wonderful ! Read more
Love love the ice cream cupcakes..such a hit! The order was custom and the staff was super accommodating. Cake was fresh and... blended well with icing and ice cream. Read more
First time having Cold Stone, stood in line for probably 15 minutes no biggie. But the staff seemed a bit jumbled at the time.... Still a good experience Read more
Arrived at store at 9:08pm. Google said it was open til 9:30pm. There was a line to the door and the sign was lit up OPEN.... Walked in the unlocked door and was rudely told they were closed. I said may want to turn off Open sign and she gave me attitudefor mentioning it. Read more
If you want to waste an hour in the line just to get ice cream. The coldstone in Ann Arbor is way busier and they move the line... faster. The workers here seemed very slow Read more
Poor service, long lines, the wait is ridiculous. Never staffed. Never come here during prime hours, no one is working and... lines is out to door with no sense of urgency from staff to expedite. No team effort. Worker spent 15 min messing with a napkindispensers, letting one gal do all the work! Read more
I've been here twice and both times were not good experiences. The ice cream was very melted the first time (ordered 3 take home... containers and it was melted when it was handed to me - order was refunded) and the second time I ordered 8 of the same icecream sandwiches and they were all different, some with very little ice cream and others loaded with ice cream. I don'trecommend this location. Read more