Reviews for Milano Pizzeria in Casselman, ON

After going to this location, we were spoiled. We assumed that when we were in Ottawa other Milanos would have the same great... taste....wrong! This shop really puts pride in their products. Read more

Glad w? gave it another try a few months ago. Great quality food and service.

I had ordered a nutella pizza but when I got it, it seemed the nutella was cooked onto the pizza as it looked and smelled... completely burnt. The berries were also either cooked with the pizza or heavily microwaved from frozen as they were steaming hotand reduced to mostly jelly. When I called to inquire about this, I was told there was nothing to be done as it's apparentlyalways made this way and was hung up on. When I called again asking for a refund I was told I would get one via text message butultimately never got one. Not impressed at all, doubt I will be ordering from here again. Read more

Fries way to well done, and greasy but other than that great service. Club sandwich was terrific. You wont be... dissapointed! Everyone was polite when I picked up my order. Read more

Placed an order online tonight as we have done many times, food never showed up. Called the store and after waiting on and off... hold for 15 minutes, I was told they lost the order (even though I had a receipt). I then asked for a refund, and was told Ineeded to myself contact a separate company responsible for processing the order. Really poor customer service here tonightguys. Pizza quality is decent but can be hit and miss. - 1 customer for Milanos Casselman. Read more

By far the best pizza, every time i''m around cassleman I cant help but go the extra distance to grab a pizza from this location

Pizza was great, crust was perfect. Wonderful wings. Your delivery driver, I would risk my life for her haha. She is so... wonderful, and kind. Customer service on point with her. If I was having a bad day, I would probably order a pizza just to getto see her. Read more

Incredibly upset. I ordered a small poutine with extra cheese and ended up paying $11.50 for this poutine after tip. What I... received was in NO way a poutine. The fries had been deep fried for so long that they had become black, hard and tastedhorrible. All I could taste was fryoil. The size of the poutine was more of a ?personal? size instead of a small. The containerwas a chip truck style container that had leaked gravy through it. I will never again order anything from this Milano?s.Ottawa?s Milano?s, Cornwall?s Milano?s and Brockville?s Milano?s all have delicious poutine?s that are incredibly generouslysized and their fries are barely fried, they are large friends that are soft and delicious. If they had not been closed by thetime I had gotten home I would have demanded a refund. Make no mistake, this wasn?t about preference, this poutine was notedible. Read more