Reviews for PepperJax Grill in Cedar Rapids, IA
Probably the only decent "fast food" left in Iowa. Pepperjax never disappoints!
Both Sandwiches I have had there are tasty, they start fries for you right away, if you want them and they make for a speedy... process. The dining area was decently clean. I do wish there was some sort of different infrastructure for condiments/sauces. Itwas a metal organizer with packets and a lever jug of Heinz. I apreciate having packets as an option though Read more
First, the staff on tonight were exceptional. The food exceptional. The problem and reason for 3 stars, they were consistently... treated poorly while we sat and ate because they had far to much happening for two people to manage period. Door dash beinghostile because they had to long of a line of customers, is it really that unreasonable to staff the place with one extra personduring the peak hours? Read more
First time eating at this location, and was really looking forward to it since my local P-Jax closed down. Walked in and one of... the first things out of the shift leads mouth is that someone didnt show today, and that she is trying to complete a cateringorder. She took our order, for 2 burritos, and then had to grab more supplies from the back. She came out and started cookingour order, while the gentleman in front of us had his order used for a door dash order, and he had to settle for a random phillythat was on the grill. We chose to dine in, amd got our drinks and sat down. About this time, the shift lead sent the ptheremployee to the front of store to clean tables. She had to get her cleaning buckets ready and slowly meandered out front andwiped down some tables. The shift lead then started yelling at her about not being behind the counter helping customers anddoing work back there. The employee then started yelling back at the shift lead and those two continued to argue for severalminutes with loud voices and a store full of people. The shift lead then walked out front and lock the doors to the store so noother customers could come in so she could finish completing the catering order, we have been in the store at this point for 20minutes and she had been working on this catering order supposedly the whole time, while working on current customer orders anddoordash orders. To customers came and tried to get in the store and knocked on the door very loudly and one of them triedcalling the store to try and get in to no avail. It was very unfortunate when the Pepper Jack's Grill in the Quad Cities closeddue to poor management, but I don't see this one staying open much longer if this is the experience people have. The food wasnot bad, but not nearly as good as I remembered either. Read more
Really good Philly sandwich...big, we split. Fries were also very good...will be going back to try other items..also easy on... the wallet! Clean and the staff were very nice ...great experience! Read more
I made a complaint about a week ago due to a sandwich having very little meat. I was mailed out three coupons for free meals.... Tonight 1/3/2021 I went in and redeemed the meal voucher for 3 steak bowls with grilled vegetables. They forgot the beans andnever asked if I wanted beans or not. The meals were very bland other than the overpowering taste of lime. I have given themtwo chances now, and they messed up both times. Also the expiration date on my card was not very legible and I thought I wasgoing to have problems redeeming my free meals. I doubt I will give them another opportunity to mess my order up! The restaurantwas also dirty, with stuff all over the floor in the lobby. Also no face masks being worn. Portions are small. Were in iowa,where we like big portions! I doubt they last very long. Read more
Service and ambience was good. Love that the interior is decorated with lots of historic photos of Cedar Rapids. Food was okay.... There are some vegetarian options, but I don't think it compared other similar places in the area. Staff made sure to clean thegrill area before cooking our food, since we ordered all vegetarian. Read more
Kind of a best kept secret location. Definitely a must for cheesesteak. The rice bowl was super good too. The staff was... pleasant and helpful. I would recommend PepperJax for lunch. Read more