Reviews for Dunkin' in Charlotte, NC
Attitudes of these little girls are horrible little girl shook my donut holes before handing them to me and looked at me as If... to say "screw you!" (With a smirk) she was upset because she forgot to correctly fill my order!!! Really I can not make thisup! Brown skinned employee with blonde weave the worst employee you got although last time it was a fair skinned little girl whowas horrible please fire these ladies they hate it there!!! Read more
This store has a racist white lady named Kathy or Katey tried to charge me a dollar for a small cup of ice water when I spent... over 5.00 for a sandwich. I was treated like a homeless begged in my Security uniform obviously on my way to work. The ownersare a joke, customer service is a joke. I called about my encounter and how nasty I was treated actually walking away from thesituation was told I would recieve a call back. Thanks to the Dunkin by North lake .35 is a reasonable charge for waterespecially to a paying customer. Even the customer service operator said they weren't charging the right price. I hope thatHepher gets fired and chain closed! Read more
I love Dunkin?. I?ve been going to Dunkin my whole life. This one is always slow no matter how many cars are in the drive... through. My coffee never comes out right either. This will be my last time going to this one now that the one on Wilkinson blvd.opened. They have much better service too. Read more
Horrible customer service! My fiancé and I were in line for a while and weren?t even acknowledged but the employees - There... were 5 employees. And this lady had enough time to be on her phone and make herself a beverage, but wouldn?t even take ouroffer. Whoever is the manager at this location: make sure you train them properly or let them go. Read more
This is a shout out to your employee, Hayley. I came on Thursday in the morning and they were semi busy. In the store, I asked... for a dozen assorted donuts and Hayley asked if I wanted to pick them out. I told her I'd prefer it but I know they're busy. Sheassured me that she is here to work and that her job is to pick out donuts so I wouldn't be causing any trouble. She was upbeat,engaging, and fast. Thank you! Read more
On today?s date, it took the girls 3 & half times to get our simple coffee & hash browns order ready!! In there defense they... were having fun at work, however a little focus won?t hurt anybody. If they can put same energy it would actually get doneright, it shouldn?t take 20 minutes for coffee. Read more
I love this place. Came here multiple times a week for months while I lived in uptown not even a minute away! As you can see,... the Strawberry Dragonfruit strawberry refresher was my favorite and the popping bubbles were amazing until they got rid ofthem.???? Read more
Stopped at this Dunkin because I was uptown for an appt. The 2 guys that helped me in the drive thru were so kind and one had a... smile on my face in a minute. While I was not having a good day they certainly turned it around. Bravo! As far as the food Iordered an Egg and cheese English muffin sandwich and the English muffin was not even cooked so I would give less stars for thefood, but the customer service was great. Read more