Reviews for Mellow Mushroom Charlotte - Ballantyne in Charlotte, NC

Every couple of years a friend invites me to one of their locations. The place itself is super cool inside. The hostess was... great. Sadly, that was the peak of our visit. Service wasn't great. this new generation of service people seem to think thattheir job is talking with the other service people by the kitchen instead of a customer, who might actually need something.Perhaps they should request their tips from their coworkers instead... We waited a long time for our pizza, despite a veryquiet restaurant. My friend goes here much more frequently. We had to ask for salt...pepper...cheese...etc. you get theidea. After we finished the server came and took one pan back, but left the other and both empty plates and silverware. I don'tget it. It is a bit like they're "not all here." I think they got my last $17 for a $6 pizza. ~$4 for chicken and pepperoni ona pizza the size of a very small plate. 9 thin slices of pepperoni and about 3 bites of chicken (we had to cut off and throw thechicken fat away). It should be embarassing to take money for this amount of product. Read more

I?ve been to this mellow mushroom about five times since moving to Charlotte. By far this is one of the most disappointing,... locations I?ve ever visited. You spent $30 for a large pizza plus tip and you asked for ranch and they bring you this little cupfor one person or they want to change you for additional ones. With a high concentration of pizza restaurants in this particulararea, I will be trying all the other locations before returning. Think I?ll save mellow mushroom for my Florida house sincethey?re not as Stingy with ranch. One last thing, what is the service fee with ordering online? Be grateful that someone?swilling to order with you! Read more

I don?t usually write reviews like this but it wasn?t a great experience for me, I ordered over the phone requesting no cheese,... due to a severe allergy. At pick up the girl at the register dropped my order so half of it was smashed and she still gave it tome. I didn?t say anything at the time about the dropped pizza because I just got off a ten hour shift & wanted to get home. ButI arrived home & it was dairy cheese. I called to see if it could be remade & delivered, they don?t have delivery which was fine& understandable! I opted for just a refund. But the manager I spoke with on the phone was a bit short & wasn?t apologetic? Theykept speaking over me. I completely understand & respect sticking up for their staff but the whole situation was just nothandled well. Read more

Food was beyond delicious! The place is must visit. Unique decor and good vibes!

This was the second time we came here for a team outing and it was just as good as the first time. The décor in this place is... one main reason why you should come check this place out! The hippy/funky fixtures give an awesome esthetical vibe, and theservice is very friendly. The two times we've been here, we had a great experience. The food was fresh and delicious! I'm avegetarian so I was a bit nervous I wouldn't be able to find something I could eat but there was lots of options! They havehappy hours which gives you great prices on delicious drinks. I got a red sangria for only $4! Had me feeling a little gigglywhich was a deal for me only being $4 ha-ha. It?s a great place to take your kids and have a magical experience with awesomefood. I saw lots of families in there and all the kids seemed to be having a good time, so I'd say this is a perfect spot if youhave a family! Fun for you and the kids which is a win win! We will be back whenever we have another team outing! Read more

We've been to Mellow Mushroom restaurants across the United States and they've been delicious, laid back and lovely. But this... one provided a horrible experience all around. We ordered two gluten free pizzas and a regular pizza to go for my Dad. My sevenyear old daughter threw up after eating her pizza in the restaurant (on her plate) and we thought it was because the burnt,overcooked pizza got stuck in her throat. But my mom and I felt sick later that evening so we're pretty sure we all got sickfrom the food. Some manager- type looking person came by our table and asked how everything was going and when I told him ourpizza was too hard and overcooked to eat and my daughter threw up from the pizza, he simply said that's how we always cook ourGF pizzas and asked if I wanted him to cook us more pizzas. As much as I appreciate his attempt, we lost our appetite trying toeat the junk they served us the first time. Over $50 wasted on an awful experience. I will make pizza at home that's delicious. Read more

My family and I love Mellow Mushroom. It is definitely a regular on our rotation. I would recommend placing an appetizer when... you first put in your drink order. - The pretzel bites and pizzas are great. - Good beer selection - Nice patio, good mix ofin the sun or shade tables. - Nice variety of specials! Tuesday special is the best!!! Beers specials Mon and Thurs. - Themanager usually stops by our table when we are here, so that is always very nice! Glad they care about their customers having agood experience! - Waitstaff is always very friendly and nice! Read more

3 generations of our family ate here. The soups and pizza were delicious and they service was excellent !