Reviews for Papa Johns Pizza in Charlotte, NC
Will charge you full price plus delivery fee. The delivery tracker estimate is no good. Orders never get delivered on time, and... the staff was super unprofessional. Messed up orders normally mean on the house. Different times for customer service. That?sthis post-COVID era. Read more
The more seasoned gentleman was very well customer service driven which made my experience a great one one. Pizza was still just... Papa Johns... Read more
Great location and only place open late to pick up some food after our grandbaby was born in the nearby hospital. Pizza was... delicious and friendly staff taking our order. Sorry no pictures of the pizza we we're starving. Read more
About 2 weeks ago I ordered a pizza for delivery. Waited for an hour and 20 minutes before calling the store to see what the... issue was. The worker said the delivery guy is running late. I said no problem, will it be faster to just come pick it up? Hesaid, yes, and even said "of course" he would make a new pizza because the original pizza had been sitting there for an hour ormore. Get there and my pizza was not remade and was dried out and tough. I asked him if he could refund me because I paid $42for my meal, Delivery, and tip but didn't get anything delivered or remade. He said "of course" just like he said when asked ifhe would make a new pizza. 2 weeks later and no refund. He was never going to help me in the first place. Just sad really. Wasteof hard earned money. Avoid this place. Read more
Noah and the team are excellent. They were able to deliver our 3 large pizzas double cut for my sons birthday party right on... time. I appreciate their honesty and customer relations. Read more
Do not waste your time with this store. I placed an order online but received the wrong order. When I called back I was told... they were closing soon so I would not receive the correct order. I spoke with Dominic (manager) and I was told it could beremade but they had 25 orders in front of mine, even though it was no fault of mine. I then asked for a refund and was put onhold for over 7 minutes. I hung up and called back and was continually place on hold. I finally spoke with someone and was toldI could not receive a refund. I ordered over an hour ago, still waiting on my pizza. Read more
In general, listen to the bad reviews. These guys have no idea what they are doing. My order was 45 minutes late and i ordered... at a reasonable hour and came via DoorDash so there?s no way to actually track your order, just have to hope it comes. I calledthe manager at the store and he seemed decently nice but also like he didn?t really know what was going on. It also was missingdipping sauce I ordered, and was pretty cold. Yet somehow I feel lucky since the rest was right and i did actually get myfood. Just get a Red Baron pizza from HT for $4. It?s better and no headaches involved. Sheesh. Read more
The wrong delivery address was placed, therefore, delivered to the wrong location. At that point, I called the store and spoke... with the manager, Dominic, about the issue. He was understanding and able to make a new order without issues. I received theorder in a timely manner! I appreciate the service! Read more