Reviews for Jack in the Box in Chino Hills, CA
I ordered with the app to pick up order at the counter but the door is closed. I'm trying to avoid the long lines but still... ended up at long lines. Read more
Seriously there is something wrong with this jack in the box. Its 3:22pm on a monday afternoon and yet their dining is locked... while the drive thrus is running. This is the 3rd time ive been to this place that there has been something wrong in one formor another. Do yourself a favor drive the extra 5 minutes for wendys thats nearby Read more
This might be the worst jack I've ever had the displeasure of going to. The first time I went the kids that work there were... fighting to see who would take my order. I was standing there with my two daughters watching two teenagers fight to see whowould take my order. It was insulting. The second time I went was 11:30am on a Sunday drive thru. They weren't taking ordersbecause the staff was taking their lunch break. They told me they were on their lunch break and to come back in 20 minutes whenthe staff finished their lunch break. I have never in my life been told by a fast food drive thru that they were closed forlunch break. So I drove away. This is the worst jack I have ever had the displeasure of going to. Read more
It was 10:15 pm my wife and I decided to grab some snacks and decided to drive thru on this store. While stop at the menu screen... to order I noticed that no one was answering or trying to greet you. I looked and checked thru the window I saw two employeeshiding behind the counter and I wished I took a video of it. I don't know whats going on with them. It used to be my favoriteJIB restaurant NOT Anymore. Read more
Not all employees are wearing a mask. They requiere a mask to get service but the people preparing and handling food are not... using them. I didn't want to post a picture, but COME ON!!! KEEP US SAFE PLEASE!!!! Btw, their manager/supervisor was there,not paying attention to the employees. I miss seeing employees with neat uniforms, great customer service, not with their hairall over their faces, slouching. Where's the professionalism? Read more
Visit was okay, received food in a usual amount of time, and food was as expected. Staff were odd, seriously would give 5 stars,... but they were neither stellar or friendly. Otherwise standard Jack-in-the-Box. Not likely to visit again. Would recommendChic-fil-A if you are in the area, or if you must have a Jumbo Jack I do recommend the location on Chino Hills Parkway, theyactually have a superb interior (I think they can do meetings there, actually) and the staff have always been good. Read more
Was surprised to see that dining room is still closed and we cannot even order inside, doors are locked. Forced to use drive... through and sit in line. Food however as well as human service was great. Spicy Chicken Sandwich, yeah! They need help though,signs are posted. Stimulus checks won't last forever... Read more
Ordered three chicken sandwiches and they are dry like they have been sitting under a warming light all day. What a waste of... money and time. Go to Chick-fil-A up the block, it?s way worth it after today?s sandwich?s Read more